问题分析工具 - 3 legged 5 why analysis

3 legged 5 why analysis 的目的：

找到问题的根本原因

 Toyota’s Masaaki Imai created this management technique in the 1970s, requiring staff members to peel back the layers of every problem by first asking why the issue occurred and then why the underlying issue occurred.

参考：

http://www.360doc.com/content/19/1022/06/8454000_868287982.shtml

https://www.critical-thinking.com/wp-content/uploads/2020/10/Mbr-A28.pdf

https://www.clarios.com/docs/default-source/default-document-library/3-legged-5-why-analysis-training.pdf?sfvrsn=9ea28ada_5