SSD, CMMI-DEV Engineering PAs

Sources of Service System Requirement:

• Service Agreement
• Defects and problems identified during both service delivery and incident resolution and prevention processes.

The Service System Development process area focuses on the following activities: 

•   Collecting, coordinating, analyzing, validating, and allocating stakeholder requirements for service systems 
•   Evaluating and selecting from alternative service system solutions 
•   Designing and building or composing (as needed), integrating, and documenting service systems that meet requirements 
•   Verifying and validating service systems to confirm they satisfy their intended requirements and they will satisfy customer and end-user expectations during actual service delivery

The mapping -> 

转自“Using CMMI-DEV and CMMI-SVC together”, Presented by Alex Stall and Eileen Forrester