距离春节还有不到十天,咱们外贸老铁们是不是陆陆续续放假了呢?
大家是不是要给客户发祝福和放假通知邮件呢?对于国外买家而言,有的国家是过春节的,但是大多数西方国家是不过春节的。
那么对于过春节的客户,我们该如何发祝福邮件?
对于不过春节的客户,我们又该如何告知他们休假安排呢?
别担心,贴心的橙子妹都给大家准备好了模板话术,快给客户安排上,然后开开心心回家过年~
1.春节前如何促单
春节是一个促单/催单的好时机,但一定要把握好度,也要有诚意,为大家提供了几个邮件模板:
① 有下单意向但还在犹豫的客户
Wish you have a nice day.
Chinese New Year is around the corner, we have a holiday from the * to *.
Is your order urgent? When do you expect to receive the goods? Since the factory is closed during the holiday, we’d like to help you plan the time in advance if your order is urgent.
And I have to inform you that the price of raw materials is rising now, and I am not sure what the price will be after the holiday, so can you pay the deposit first to lock the order? We will purchase raw materials at current prices so that we will not be threatened by rising raw material prices.
We look forward to discussing more with you and waiting for your reply.
春节即将到来,我们的假期从*号到*号。
您的订单紧急吗?您希望什么时间能收到货?因为工厂在放假期间不工作,所以如果您的订单紧急的话,我们要提前帮您计划时间。
另外,不得不跟您说明一点,就是目前原料在涨价,不确定假期过后是什么价格,所以您是不是可以先付定金锁定订单?我们也将按现在的价格购买原料,这样就不会受到原价价格上涨的威胁。
我们期待与您讨论更多,等待您的回信。
② 不确定有没有订单意向的客户
面对不知道有没有订单意向的客户,可以用这个邮件先试探一下。
Hi [name],
Hope everything is going well.
We are coming to the Chinese New Year holiday from [Feb 1th to 6th, 2022]. During this period of time, the factory is closed.
If you have any order arrangement, whether it is now or after the holiday, we hope you can communicate with us as soon as possible. Because the orders during the holiday will be piled up after the holiday, in order to smooth your order, please contact us as soon as possible to arrange.
Thank you.
嗨,*
我们即将迎来春节假期,从2月1日到2月6日。这段时间,工厂是停工的,如果您有订单安排,不管是现在的,还是假期后的,都希望您早点与我们沟通。因为假期期间的订单都会堆积到假期后,为了你的订单顺利,请您早点联系我们安排。
谢谢。
2.对过春节的客户发祝福邮件
利用春节这个时机,送上一个大方得体的春节祝福。那么,在什么时候发给客户比较合适呢?对于那些正在跟进的客户,一般是在放假的前5-7天发比较好,可以先确认一下跟进进度,然后商量一下假期期间的工作安排;对于那些没有跟进的客户,可以提前1-2天发就可以了,为大家提供了邮件模板:
Dear *,
Happy New Year! Sincerely thank you for your support all the times. Wishing you peace, joy and happiness through the coming year. All the best wishes for you and your family.
In the coming days, we will continue to provide you the best quality products and good service. I believe that we will have more cooperation chances in the future.
Wish you have a wonderful day. Best regards
亲爱的*,
新年快乐!衷心感谢您一直以来的支持。祝您在新的一年里平安、快乐和幸福。向您和您的家人致以最良好的祝愿。
在未来的日子里,我们将继续为您提供最优质的产品和良好的服务。相信以后我们会有更多的合作机会。
祝你有美好的一天。诚挚祝福。
3.对不过春节的客户告知放假
不需要太多客套话,简单来说包括3个方面即可:假期开始日期和结束日期、开工日期、紧急联系的邮箱或电话,一封得体的春节放假通知及祝福的外贸邮件模板:
Chinese New Year Holidays Notice
Hi [name],
Please note that our company will be closed for the Chinese New Year celebration from [start date] until [end date]. Normal business will resume on [date].
In order to provide our best services for you, please kindly help pre-arrange your requests in advance. If you have any emergencies during the holidays, please feel free to contact us at [phone number or email address].
At the early of the year 2022, we would like to express our best wishes and thankfulness for your great support in the past year.
春节放假通知
嗨[客户名称],
请注意,我们公司因农历新年庆祝活动将从[开始日期]至[结束日期]关闭。正常业务将在[日期]恢复。
为了向您提供我们最好的服务,请您提前说明我们好预先安排。如果您在假期有任何紧急情况,请随时通过[电话号码或电子邮件地址]与我们联系。
在2022年初,我们谨向您致以最良好的祝愿和感谢,感谢您在过去一年的大力支持。
另外,假期期间也可以设置一个邮件自动回复,以免客户找不到你转身找别的卖家,一个简单实用的假期邮件自动回复模板:
Hi [name],
Happy holidays, and thanks for your email . I’m taking a few days off to spend time with my family and friends so I won’t be answering emails as quickly as usual. You can expect to hear back from me by [ date].
Hope you have a great holiday! Thanks.
嗨[收件人姓名],
节日快乐,感谢您的来信。我要休息几天与家人和朋友共度时光,所以我不会像往常一样快速回复电子邮件。您可以在[日期]之前收到我的回复。
希望你有一个愉快的假期!谢谢。关于春节前外贸人怎么给客户发邮件巧妙催单、通知放假及祝福客户,橙子妹就和大家介绍到这里啦,希望对大家有所帮助。
对于快要放假的外贸小伙们,祝假期愉快~希望假期回来后打开邮箱,满满全是询盘和订单!
更多外贸干货知识,请关注微信公众号:外贸原力