THE SALESFORCE INTRODUCTION
Sales Force - the Comprehensive CRM Solution Provider
Salesforce.com is a software giant that manages to give the buyer an easy to use and extremely effective CRM solution. CRM sales force solution offers the chance to customize and integrate CRM with other applications and provides a wide range of services and solutions that help the buyer immensely.
It has a holistic package to offer its CRM customers that equips them with the necessary requirements that are needed to get the most out of an on-demand solution. Since there are no two businesses that are exactly alike salesforce.com provides solutions that are individual and unique to each enterprise. Sales force consultants have extensive CRM knowledge, a vast number of years of experience and over 350.000 users globally. It allows companies to manage and share information and also get the highest benefits from sales force automation, marketing automation etc. Achieving success with CRM requires planning, implementation, reinforcement, and optimization of best practices. Salesforce.com's offerings were created to provide these services in a coordinated manner with our partners.
Sales Force's CRM Suite includes:
Customer Service and Support
Marketing Automation
Customer Analytics
Force Automation
Document Application
Custom Applications
The benefits of Sales Force CRM include:
Integrating Components
Its innate ability to provide its customers with a host of solutions that include areas like customer analytics, document application, marketing automation etc. It is the development and deployment of new applications. It provides excellent on-demand application sharing service. It manages to provide an avenue to manage customer relationships effectively
Flexible Usage
The advantages of sales force CRM includes its power to deliver elements that work together in harmony. It is delivered over the Internet and facilitates easy sharing and management of information. It offers the most flexible CRM solutions that cater to almost all business needs. On- demand application is made easier on account of the range of services it provides. It is easily the backbone of on - demand application, which accounts for it huge amount of users.
The advantage of opting for Sales force is that it can be included with any of their partner solutions in an attempt to maximize productivity. Sales force also has the advantage of providing business and technical value. Sales force services include support for complex business processes and the provision of support for deployment as well.
Easy Integration
Enterprises that engage in complex business processes and who need a CRM solution that can be installed easily across a wide range of departments, achieve customer satisfaction, adequately integrate with other customer solutions, can opt for CRM sales force solution. Its solutions have proved that they amply increase the sales revenue and aid the marketing efforts in an organization.
Data Collaboration
Sales force's sales force automation enables a business to easily assess their data. For the sales department it allows them to clearly study the sales data and provides them with the chance to more effectively manage sales activities and personnel with the result that more sales deals are closed, costs are reduced and time and effort is saved. Sales force CRM offers companies a CRM suite that companies can customize in an attempt to manage their customers.
Mobile CRM Solutions
Mobile CRM Solutions manage to increase the profitability of a business and make sales data easily assessable. Sales Force's mobile options smack of ease of usage and basically are easy to install. It is very easy to install and requires less training.
Increase in Efficiency
Sales force's tightly integrated solutions enable users to work more efficiently and increase the value of every part of the customer lifecycle. Sales force understands the importance of integrating the sales and marketing function. It enables multi channel campaigns. In addition to that analytics and reporting function gives a company the ability to maximize their campaigns and get the best out of them.
Customer Support
Its solutions also enable an organization to provide every customer with good service while simultaneously cutting costs. Sales force offers the combined advantage of multichannel service with easy usage, customization etc. It assists companies in the provision of 'quality service'. It helps a company to handle everything from inquiries to lead management.
Aiding Overall Productivity
Its CRM offerings enable a business to access marketing, sales and service information. They have the distinct advantage of partnering with companies that have leading technology and business services. Excellent on-demand analytics provide for a holistic, integrated solution that caters to all the requirements of sales, marketing and service. Enabling businesses to achieve custom reporting by creating their own reports goes along way in time and effort reduction.
The net result?
Improved response time, and increased productivity along with a host of other benefits. Sales force allows a company to handle all their business applications with a single data model, one sharing model, and one user interface. It offers a shared enterprise application that provides for collaboration, reporting, data sharing etc. CRM sales force solution provides for excellent CRM support that provides a comprehensive view of the business.
The CRM
Focuses on CRM as the foundation for sales effectiveness and marketing automation. CRM provides the core capability that, once established, provides immediate and ongoing revenue growth. Building on this, we use best practices to align marketing and sales in the B-to-B space in ways never before possible.
Our approach creates an integrated, transparent end-to-end process -- from prospecting to closing - significantly increasing revenue while reducing the cost of sales and marketing. We help our clients identify those strategic areas that provide the greatest return - without capital investment. Using Salesforce's leading edge, on demand platform we provide affordable solutions for businesses of all sizes.
Leveraging Salesforce, the proven leader in on-demand CRM, we empower customers through innovative technology that makes it easy to share and manage business information. Salesforce's award-winning functionality enables companies to drive sales productivity, increase visibility, and expand revenues with an affordable, easy-to-deploy service. That's why Salesforce has earned the trust of its customers and a customer satisfaction rate of over 97%.
Once CRM is in place, Using the Salesforce platform enables true sales and marketing collaboration throughout the revenue cycle. Our solutions encompass the earliest stages of demand generation and lead management though customer loyalty. We increase demand using e-mail marketing, Web site interaction tracking, and lead scoring and nurturing. Salesforce delivers these leads seamlessly to sales and tracks their disposition and contribution to the bottom line. Our extensive experience in marketing and sales combined with our comprehensive approach to organizations, processes, and technology ensures our clients' success.
Salesforce Advantages
Salesforce is the most widely used CRM program sold on the Internet; the program is sold on a subscription basis, and you access it online, you do not download the program. Most commonly, the business areas of marketing, advertising, sales and management use Salesforce to help track information and relationships with current and potential customers.
Low Risk
Salesforce is low in cost, and, therefore, it is a low-risk management and organizational tool. Not only are the services on-demand--meaning customers only pay for what they want--but also there is no need for any hardware or software installation, because everything runs on cloud servers.
Improve Organization
Maintaining a Salesforce database helps your company digitize and organize its sales records. This act alone leads to many other benefits. For example, tracking current records accurately helps your company to up-sell to existing customers, cross-sell to other clients more effectively and, even, find new clients.
Better Customer Service
Salesforce allows for the customization of profiles for individual customers. This means that every client has its own record, as opposed to grouping clients together. Having quick, organized access to individual customer records naturally translates to better knowledge about an individual client's needs and a greater ability to provide solutions for those needs.
The functions for customization services
Salesforce.com (SFDC) is the worlds leading on-demand application provider. With its unique multi-tenant architecture and cloud computing Salesforce.com brings unparalleled advantages to enterprise application development and deployment. Steadfast has a salesforce.com competency team with expertise in:
Apex Programming
Controllers: Creating custom controllers using Apex programming that provide unique functionality for the UIs in your Salesforce.com org.
Standard Controller Extensions: Enhancing the standard functionality provided by Salesforce.com using Apex programming to meet your business needs and objectives.
Triggers: Utilizing the advantages of Apex Triggers to create seamless process flows and fine grained and rock-solid validations that need to be executed irrespective of the method used to manage data.
Custom Classes and Batch Apex: Creating custom classes using Apex to handle business requirements and to provide enhanced features to your business processes.
Visualforce Programming
Custom Styles using Custom CSS: Creating and employing custom style sheets for new or existing pages to be used as part of Salesforce.com CRM and for your sites.
Custom List Pages: Creating new list pages using Visualforce that enhance the standard functionality to meet your business process requirements.
Custom View Pages: Creating custom details and view pages using Visualforce that help in controlling what is being viewed by the users.
Custom Create/Edit Pages: Customizing create and edit operations using Visualforce pages such that it meets your business requirements.
Customization
Workflows: Customizing/Creating workflows to enhance your business process such as creating tasks, sending email notification, and updating records. These workflows can be activated based on based on criteria and time.
Approval Processes: Customizing/Creating Approval processes and flows such that appropriate and timely decisions can be made by the appropriate user and ensures that there is a continuous flow of work.
Record Types: Creating and managing different record types to enhance and reuse the standard features of Salesforce.com as per your needs.
Standard Objects: Customizing standard objects by changing the page layouts, add new validations, fields and relationships. Changing labels and security features are also done these objects.
Reports and Dashboards: Creating custom report types that help you generate various reports and dashboards to understand team, company performance and forecasting.
Data Migration & Integration
Data Migration to and from Salesforce.com: Providing services to migrate data from sources like Excel files, CSV files, SQL Server databases, MySQL databases to Salesforce.com and move data from Salesforce.com to the mentioned types using tools such as Data Loader, Apatar and Informatica.
Data Integrity: Using custom class and triggers to validate data that is sent to Salesforce.com. Providing de-dup and data correctness checking features and functions.
Integration with web applications: Using the WSDL and API provided by Salesforce.com we provide solutions to integrate your Salesforce.com organization with other On-Premise and custom applications.
AppExchange products
We provide services to manage the entire process of creating an AppExchange product. Services include Concepts, Designs, Development, Testing, Certification, Release and Listing. We also provide services for lead management and licensing.
Concept and Design: Providing solution to identify available options for AppExchange applications and the designing them in different ways to reach customers.
Building Apps for AppExchange: Creating and building different application that can be listed in the AppExchange directory where you can market it to other Salesforce.com users.
Testing: Testing the application for its functional design and also its technical integrity. We ensure that all the codes pass the test coverage requirements that Salesforce.com has maintained and ensure that Application is ready for certification.
Certification: Using the tools to review the application and apply it for certification. Interact with SFDC and get the application certified.
Packaging and Release: Creating managed packages that can be listed in AppExchange directory for other customers and companies to install.
AppExchange Listing: Creating an AppExchange listing for the application and setting up contents such as Instructions, Benefits, Screenshots and Videos related to the application. Creating and setting up aTest Drive application.
Lead management & Licensing: Setting up your ISV organization to manage your Application Packages, Package versions, leads and licenses.
Advantages to use Jadefortune's Salesforce customization services
Automatic updates- This means that the user will always be getting the latest version of the software, with no new downloads required.
No installs- You don’t have to worry about installing software onto any of the computers. This leaves less room for compatibility issues for computers. Usually if you use a standard web browser, more than likely you will be able to use the service.
Low Cost- The upfront cost of cloud computing is small. The user can space the payments out over a period of time, paying monthly payments. Doing this avoids any large upfront costs.
Make you satisfactory-There are so many functions in salesforce.com system , if these still couldn’t satisfy your requirement, we can develop new system by built-in functions to satisfy your any requirement.
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