IT Service Continuity Management
a. The mission for IT Service Continuity Management is to support the overall Business Continuity Management process by ensuring that the required IT technical and services facilities can be recovered within required, and agreed upon, business timescales. IT SCM is a sub-set of BCM process.
b. Options:
- Do nothing
- Manual workaround
- Reciprocal arrangements
- Gradual recovery (cold standby) >72h
- Intermediate recovery (warm standby) 24-7h
- Immediate recovery (hot standby)