OS:Solaris 10
故障一:
发送通知后,被通知人无法收到邮件
故障解决:修改被通知人首选项中的 通知-电子邮件格式,默认是禁用,修改为mail即可
故障二:
被通知人收到通知邮件后,点恢复,邮件被直接抛到DISCARD文件夹
故障解决:这二个问题是客户端为OE以及outlook,引起这个问题的原因是outlook的邮件格式默认编码为BASE64,ORACLE不能认出这种编码的邮件内容
解决方案:
1》 把outlook发送邮件的内码改为无即可
2》 Apply patch 4676589
故障三:
当被通知人的默认语言是中文,被通知人回复邮件后,邮件能到达process目录,但是通知无法关闭,始终是open send状态,再过一段时间,被通知人还会受到一封退信,内如如下:
警告:您以前对此消息的回复无效(请参阅下面的错误消息)。 请重新提交回复。
错误消息:3003: Lookup code '审批' is not a valid code for lookup type 'PO_POAPPRV_APPROVE_ACTION'. 错误堆栈:&MAIL_ERROR_STACK
故障解决:
这种问题需要patch 4514925来解决,参照Note:418929.1
Applies to:
Oracle Workflow Cartridge - Version: 11.5.10.2
This problem can occur on any platform.
Workflow notification mailer 11.5.10.2
When responding to a notification via e-mail in languages other than english, receiving error:
Lookup code '' is not a valid code for lookup type (this happens with all
notifications and hence, lookups types)
The mailer is unable to interpret other languages other than the base install language. This was found to be due to the nature by which the ResponseLookupCache and the IMAPInboundProcessor were initialized.
Patch is available on top of 11.5.10.CU2 4514925 (11.5.10.2CU:RESPONSES IN LANGUAGES OTHER THAN ENGLISH ARE NOT BEING RECOGNIZED)来自 “ ITPUB博客 ” ,链接:http://blog.itpub.net/57865/viewspace-1646/,如需转载,请注明出处,否则将追究法律责任。
转载于:http://blog.itpub.net/57865/viewspace-1646/