如果您无法收到来自iPhone用户的短信怎么办

If you’ve been having trouble receiving text messages from iPhone users, Apple’s iMessage is probably at fault–especially if you recently switched from iPhone to Android, or something else.

如果您在接收来自iPhone用户的文本消息时遇到麻烦，则Apple的iMessage可能有问题-特别是如果您最近从iPhone切换到Android或其他功能。

This problem most often occurs when you switch from an iPhone to another type of smartphone, but it could happen to anyone. Even if you’ve never owned an iPhone, if you have a new phone number, that phone number could have been registered with Apple’s iMessage by its previous owner.

从iPhone切换到其他类型的智能手机时，通常会出现此问题，但是任何人都可能会发生。 即使您从未拥有过iPhone，但是如果您拥有新的电话号码，该电话号码也可能是其先前所有者向Apple的iMessage注册的。

为什么Apple的iMessage成为障碍 (Why Apple’s iMessage Gets In the Way)

Apple’s Messages app tries to be smart. If an iPhone user opens the Messages app and tries to send a text message to a phone number, you might assume the iPhone would just send a text message. But it won’t.

苹果的Messages应用程序试图变得聪明。 如果iPhone用户打开“消息”应用程序并尝试将短信发送到电话号码，则您可能会认为iPhone只会发送短信。 但是不会。

Instead, the Messages app will check with Apple to see if the phone number is registered with Apple’s iMessage service. If it is, the Messages app won’t send a standard SMS message–it’ll send an iMessage instead.

而是，Messages应用程序将与Apple核对，以查看电话号码是否已在Apple的iMessage服务中注册。 如果是的话，“消息”应用将不会发送标准的SMS消息，而是发送iMessage。

iPhone users don’t choose to send messages via iMessage or standard SMS–it’s automatic. The only indication for an iPhone user is that messages sent via iMessage are blue, while messages sent via standard SMS are green.

iPhone用户不会选择通过iMe​​ssage或标准SMS发送消息，而是自动发送消息。 iPhone用户的唯一指示是，通过iMe​​ssage发送的消息为蓝色，而通过标准SMS发送的消息为绿色。

This is designed to be a seamless experience between iPhone users. If you message someone and they’re using an iPhone, the message will be sent via iMessage. If someone isn’t using an iPhone, Messages will send it as a standard text message.

旨在为iPhone用户之间提供无缝体验。 如果您向某人发送消息并且他们正在使用iPhone，则消息将通过iMe​​ssage发送。 如果某人未使用iPhone，则“信息”会将其作为标准短信发送。

切换到Android的人们陷入困境 (People Who Switch to Android Fall Through the Cracks)

But it’s possible for this system to cause problems. This will most commonly occur if you’ve switched from an iPhone to an Android phone or another type of phone.

但是此系统可能会引起问题。 如果您已从iPhone切换到Android手机或其他类型的手机，这种情况最常见。

Even after you leave your iPhone, your phone number will still be in Apple’s system and registered with iMessage. So, when an iPhone user attempts to text you, their Messages app will send an iMessage, which will just sit on Apple’s server–and never make it to you, since you no longer have an iPhone. Their Messages app will say the message was sent successfully–Apple’s iMessage server received it–so they’ll have no clue you didn’t get it. Text messages sent to you from iPhones will just appear to vanish into the void.

即使离开iPhone，您的电话号码仍将保留在Apple的系统中，并已在iMessage中注册。 因此，当iPhone用户尝试向您发送短信时，他们的Messages应用程序将发送一个iMessage，该消息仅位于Apple的服务器上-永远不会发送给您，因为您不再拥有iPhone。 他们的Messages应用程序会说该消息已成功发送-Apple的iMessage服务器已接收到该消息-因此他们不会知道您没有收到该消息。 从iPhone发送给您的短信只会消失在空白处。

This could potentially also occur even if you’ve never had an iPhone. For example, if your phone company gives you a new phone number that was previously used by an iPhone, it could conceivably still be registered with iMessage.

即使您从未使用过iPhone，也有可能发生这种情况。 例如，如果您的电话公司为您提供了iPhone以前使用的新电话号码，那么可以想象它仍会在iMessage中注册。

如何注销您的电话号码并禁用iMessage (How Deregister Your Phone Number and Disable iMessage)

To solve this problem, you just need to deregister your phone number from Apple’s iMessage service. Apple began offering a tool to do this after it faced the threat of lawsuits.

要解决此问题，您只需要从Apple的iMessage服务中注销您的电话号码即可。 在面临诉讼威胁之后，苹果开始提供一种工具来执行此操作。

To deregister your phone number from iMessage, head to Apple’s Deregister and Turn Off iMessage website and enter your phone number. Apple will send a text message to your phone number. Enter the confirmation code from the text message on the web page to confirm you have access to that phone number. Apple will then remove your phone number from the iMessage system.

要从iMessage中注销您的电话号码，请转到Apple的注销并关闭iMessage网站并输入您的电话号码。 苹果将​​向您的电话号码发送一条短信。 在网页上的短信中输入确认码，以确认您可以使用该电话号码。 然后，Apple将从iMessage系统中删除您的电话号码。

When an iPhone user attempts to text you, the Messages app will see that you’re not registered in iMessage anymore, and will automatically send you a standard SMS message. According to Apple, it may take a few hours for this to take effect.

当iPhone用户尝试向您发送短信时，“消息”应用将看到您不再在iMessage中注册，并会自动向您发送标准SMS消息。 根据Apple的说法，这可能需要几个小时才能生效。

If you still have your old iPhone, you can also do this from the iPhone. If you’ve used the above online tool, you don’t need to do this–this is just an alternative method.

如果您仍然有旧的iPhone，也可以从iPhone上进行。 如果您使用了上面的在线工具，则不需要这样做-这只是一种替代方法。

Insert your SIM card into the iPhone and open the “Settings” app. Tap the “Messages” category and disable the “iMessage” slider at the top of the screen. Go back, tap the “Facetime” category, and disable the “Facetime” slider. You can now remove your SIM card from your iPhone, insert it into your new phone, and everything should work.

将您的SIM卡插入iPhone并打开“设置”应用。 点击“消息”类别，然后禁用屏幕顶部的“ iMessage”滑块。 返回，点击“ Facetime”类别，然后禁用“ Facetime”滑块。 现在，您可以从iPhone中取出SIM卡，将其插入新手机，一切正常。

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This may be common knowledge in some circles–especially after all the controversy and lawsuits a few years ago–but it’s a problem many people bump into. Unfortunately, people may be entirely unaware of this problem with iMessage when they switch. They may also not have connected the dots and realized that the people they can’t receive texts from are iPhone users. But, once you’ve identified the problem, it’s thankfully pretty easy to fix with Apple’s website.

在某些领域，这可能是常识，尤其是在几年前的所有争议和诉讼之后，但这是许多人碰到的问题。 不幸的是，当人们切换时，人们可能完全没有意识到iMessage的此问题。 他们可能还没有联系在一起，并意识到他们无法从中接收文本的人是iPhone用户。 但是，一旦发现问题，很幸运的是，使用Apple网站修复该问题非常容易。

Image Credit: Karlis Dambrans on Flickr

图片来源： Flickr上的Karlis Dambrans

翻译自: https://www.howtogeek.com/252100/what-to-do-if-you-cant-receive-text-messages-from-iphone-users/