谷歌聊天机器人api_如何编写针对Google地图等网络应用量身定制的聊天机器人

谷歌聊天机器人api

by Paul Pinard

保罗·皮纳德(Paul Pinard)

如何编写针对Google地图等网络应用量身定制的聊天机器人 (How to code a chatbot tailored for web apps like Google Maps)

In this article, we’ll learn how to integrate a SAP Conversational AI chatbot into any of your web applications and provide users with a fun and intuitive way to interact with the UI!

在本文中，我们将学习如何将SAP Conversational AI聊天机器人集成到您的任何Web应用程序中，并为用户提供一种有趣且直观的与UI交互的方式！

Conversational interfaces are gaining in popularity, especially for transacting with seemingly opaque backend systems. For example, we can deploy a chatbot to walk a customer through a troubleshooting process and create a ticket if they require further assistance; all without the customer having to know the ticket creation process.

对话界面越来越流行，尤其是与看似不透明的后端系统进行交易时。 例如，我们可以部署聊天机器人来引导客户完成故障排除过程，并在需要进一步帮助时创建故障单； 所有这些都无需客户知道票证创建过程。

This allows for a more intuitive experience for your customer, increasing customer satisfaction, while also improving efficiency by freeing employees from handling the classification and routing of tickets.

这样可以为您的客户提供更直观的体验，从而提高客户满意度，同时还可以通过使员工摆脱处理工单的分类和路由来提高效率。

Conversational AI can handle this out of the box, but what if your users want to be able to interact with your front end application?

对话式AI可以立即解决此问题，但是如果您的用户希望能够与您的前端应用程序进行交互，该怎么办？

For example, it might be nice for your user to navigate to a certain page within your website without having to find the exact link. Or allow your user to apply a complex filter to a list of products without having to click around menus.

例如，您的用户无需找到确切的链接即可导航到您网站中的特定页面可能会很好。 或允许您的用户将复杂的过滤器应用于产品列表，而无需单击菜单。

Though our webchat can be imbedded in any website, it does not have the contextual awareness of the UI necessary for these sorts of interactions. To demonstrate how we can accomplish this contextual awareness, we will create a simple map application with an embedded bot that has the ability to move the map and zoom in or out:

尽管我们的网络聊天可以嵌入到任何网站中，但是对于此类交互而言，它并不具备UI的上下文意识。 为了演示我们如何实现这种上下文意识，我们将创建一个具有嵌入式机器人的简单地图应用程序，该机器人可以移动地图以及放大或缩小地图：

翻译自: https://www.freecodecamp.org/news/how-to-code-a-chatbot-tailored-for-web-apps-like-google-maps-cf97fc090676/

谷歌聊天机器人api