InMotion Hosting对Sunil Saxena的采访

Last week, we ran a successful giveaway and fundraiser to celebrate WPBeginner’s 5th birthday and help build 2 schools in Guatemala through Pencils of Promise charity. This would not be possible without our Platinum sponsors who donated $5000 towards the campaign. I want to highlight each of them by interviewing them about their business.

上周，我们成功举办了一次赠品和募捐活动，以庆祝WPBeginner成立5周年，并通过无极铅笔慈善组织在危地马拉建立了2所学校。 如果没有我们的白金赞助商为该活动捐款5000美元，这将是不可能的。 我想通过采访他们的业务来突出他们每个人。

In today’s first interview, we have Sunil Saxena, co-founder of InMotion Hosting.

在今天的第一次采访中，我们邀请了InMotion Hosting联合创始人Sunil Saxena。

Sunil and I first met few years ago at a conference. We quickly became friends soon after because we’re passionate about the same thing (good customer service, quality products, and most of all giving back to the community). When he found out about the giveaway we did last year at WPBeginner to help build a school, he reached out eager to know how he can help next year.

我和Sunil几年前在一次会议上第一次见面。 我们很快就成为朋友，因为我们对同一件事(良好的客户服务，优质的产品以及最重要的是回馈社区)充满热情。 当他发现我们去年在WPBeginner所做的帮助建立一所学校的赠品时，他急切地想知道明年他将如何提供帮助。

When I publicly announced the giveaway, Sunil was the first to jump onboard. He donated a total of $10,000 to represent both of his companies InMotion Hosting and Web Hosting Hub.

当我公开宣布赠品时，Sunil是第一个加入该计划的人。 他捐赠了总计10,000美元，以代表他的公司InMotion Hosting和Web Hosting Hub。

I personally have a few dedicated servers with InMotion Hosting, and I love their product and most importantly their U.S. based support.

我个人有一些带有InMotion Hosting的专用服务器，我喜欢他们的产品，最重要的是他们喜欢在美国的支持。

Having that said, let’s jump into the interview.

话虽如此，让我们跳入面试。

1. When you started InMotion Hosting in 2001, what was your goal?

1.当您在2001年启动InMotion Hosting时，您的目标是什么？

It was simple. Coming from a hosting background, I had learned quickly that there was a need for superior customer support. Getting a website can be complicated – it’s our job to help make that process easier – and I believe a cornerstone for why InMotion Hosting is here today, and why we will be around for many years to come, is because we strive to provide the best customer support experience on every contact.

很简单。 从托管背景出发，我很快了解到，需要卓越的客户支持。 建立网站可能会很复杂-我们的工作就是帮助简化该过程-我认为InMotion Hosting为何会出现在今天以及为何我们会出现很多年的基石是因为我们努力提供最好的服务每一次联系都有客户支持经验。

2. InMotion Hosting has been around before WordPress was even created. How has the growth of WordPress impacted your business?

2. InMotion Hosting甚至在创建WordPress之前就已经存在。 WordPress的增长如何影响您的业务？

WordPress users are a significant portion of our customer base. WordPress has been great for our business and the web in general – I believe it’s been a catalyst in getting people who would have normally stayed away from getting a website to publishing their site online. Additionally, it’s been great for so many of our developer and designer customers – it’s a great platform for them to easily create and manage customer sites.

WordPress用户是我们客户群的重要组成部分。 WordPress对我们的业务和整个网络都非常有用–我认为这是促使人们通常远离获得网站而在线发布网站的催化剂。 此外，对于我们许多开发人员和设计师客户来说，这也很棒-这是他们轻松创建和管理客户站点的绝佳平台。

3. With all the tools available for building websites, how is WordPress different for you than other softwares that you support?

3.使用所有可用于构建网站的工具，WordPress对您和您支持的其他软件有何不同？

First and foremost, WordPress is very popular and understandably so. While other builders may have limitations on all of the features you may or may not be able to put on your site, WordPress, because of it’s vast array of plugins really eviscerates that problem. Additionally, the scalability of WordPress really makes it stand out – you can start small, and as you and your business continue to grow, you’re able to keep the same platform. As a business owner, this allows you to really focus your time an energy on what’s important, and not shopping around for a new web building solution.

首先，WordPress非常受欢迎，因此可以理解。 尽管其他构建者可能会限制您可能或可能无法在网站上放置的所有功能，但是WordPress，因为它有大量的插件，确实可以解决该问题。 此外，WordPress的可扩展性确实使它脱颖而出–您可以从小做起，随着您和您的业务不断发展，您可以保持相同的平台。 作为企业主，这使您可以真正地将时间集中在重要的事情上，而不必四处寻找新的Web建设解决方案。

4. I see a significant increase in your involvement with WordCamps and other WordPress related events. Do you have any special plans for WordPress based sites?

4.我发现您参与WordCamps和其他与WordPress相关的活动的人数大大增加。 您对基于WordPress的网站有任何特殊计划吗？

Yes, we have some ideas and plans that I can’t speak specifics of – but we are working to help the spectrum of WordPress users with their experience. For the novice user, it’ll mean an easier ramp to publishing time, for the advanced user, it’ll mean the reliability and platform you need to make your business grow.

是的，我们有一些我无法透露细节的想法和计划–但是我们正在努力帮助WordPress用户群体获得他们的经验。 对于新手而言，这意味着发布时间更容易，对于高级用户而言，这意味着使业务增长所需的可靠性和平台。

5. What is the most challenging part of your job?

5.您工作中最具挑战性的部分是什么？

Challenges are everywhere – in my life, it’s all about time. Prioritization, understanding needs of the business, and knowing that sometimes, the best ideas can’t happen right away is part of the deal.

挑战无处不在–在我的生活中，一切都关乎时间。 确定优先级，了解业务需求以及知道有时有时无法立即想到最好的想法是交易的一部分。

6. If you can put it in 3 sentences, what sets InMotion Hosting apart from other hosts?

6.如果可以用3句话来说明，InMotion Hosting与其他主机的区别是什么？

Our commitment to provide the very best hosting experience for our customers is critical for InMotion Hosting. We have invested significant money in our platform (such as SSDs for free for all shared accounts) to keeping our 24/7 call center on U.S. soil (many of our competitors farm these jobs offshore) so that we can provide you, our customer, with an opportunity to do what you do – which is to build your business online.

我们致力于为客户提供最佳的托管体验，这对于InMotion托管至关重要。 我们已经在平台上投入了大量资金(例如免费为所有共享帐户免费使用SSD)，以使我们的24/7呼叫中心保持在美国境内(我们的许多竞争对手在海外从事这些工作)，以便我们可以为您，我们的客户，有机会做您想做的事–即在网上建立业务。

7. Why did you decide to support this cause and what does it mean to you?

7.您为什么决定支持这一事业，这对您意味着什么？

At InMotion Hosting, we have been lucky enough to be rewarded with a growing and loyal customer base – so an opportunity like this is an obvious one. Also, as a father of 2 boys, now more than ever, I realize that the youth of the world are so important. I believe the one of the best gifts you can provide for anyone is an education. Being a part of the Pencils of Promise (via our good friends at WPBeginner) allows us to do just that.

在InMotion Hosting，我们很幸运地获得了不断增长和忠诚的客户群的回报–因此，这样的机会是显而易见的。 另外，作为两个孩子的父亲，我比以往任何时候都更加了解，世界的年轻人是如此重要。 我相信您可以为任何人提供的最好的礼物之一就是教育。 作为“承诺铅笔”的一部分(通过WPBeginner的好朋友)，我们可以做到这一点。

Thanks Sunil for your time and the very generous donation to help build schools.

感谢Sunil的宝贵时间和慷慨的捐款，以帮助他们建立学校。

Everyone, please check out InMotion Hosting. They’re now offering free SSDs with all of their shared hosting. We’re using their commercial class 2000 dedicated server for some of our websites. Their 24/7 support is simply awesome considering it’s all U.S. based.

大家，请查看InMotion Hosting 。 他们现在提供所有共享托管的免费SSD。 我们正在为某些网站使用其商业级2000专用服务器。 考虑到它们全都位于美国，他们的24/7支持简直很棒。

翻译自: https://www.wpbeginner.com/interviews/interview-with-sunil-saxena-from-inmotion-hosting/