Voided Payment Unaccounted

Subject: Voided Payment Unaccounted
 Doc ID: 261444.1Type: PROBLEM
 Modified Date : 29-OCT-2008Status: PUBLISHED

The information in this article applies to:

Oracle Payables - Version: 11.5.5
This problem can occur on any platform.
APXPAWKB - Payment Workbench

Errors

VOIDED PAYMENT REMAINS UNACCOUNTED FOR MISSING EXCHANGE RATE

Symptoms

The customer had a payment for foreign currency with corporate rate.
voided this payment as the customer started to use user rate.
Then the customer created accounting for this payment and the payment reamains in status unaccounted.
Then the ct ran payables accounting process and the payment still remains unaccounted.

Changes

There are no recent changes to the environment except changing to user rate instead of corporate rate.

Cause

The payment was unaccounted because of missing Corporate exchange rate between functional and foreign
for the payment date

Fix

Define a corporate rate specifically for payment date.
Run the request AutoRate.
Run the Create accounting process and the payment will get accounted. .
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