SameTime8.5.1安装失败故障诊断

最新推荐文章于 2017-02-01 20:50:05 发布

jaminwm

最新推荐文章于 2017-02-01 20:50:05 发布

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分类专栏： Lotus 文章标签： database server thread 2010 service session

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aix6.1 TL2环境下安装部署sametime8.5.1，按照ibm信息中心安装手册进行安装，一路顺利，安装到社区服务器成功，启动sametime服务器报错，控制台信息如下：

名称:    sametime/xjm
时间:    10-9-15 上午 11时01分
其他事件:
2010-09-15 11:01:53   Event Monitor started
2010-09-15 11:01:53   Warning: All Domino Domain Monitoring probes are disabled resulting in the loss of valuable diagnostic information. Please configure DDM probes in events4.nsf. Assess DDM reports in ddm.nsf.
2010-09-15 11:01:53   0 duplicate PUIDs found while initializing Domino Domain Monitoring
2010-09-15 11:02:30   Lotus Domino (r) Server started, running Release 8.5.1FP4
2010-09-15 11:02:30   Server started on physical node oafile
2010-09-15 11:02:30   An Adminp request has been submitted to update port information in the server document
2010-09-15 11:02:30   NOTES.INI contains the following *DEBUG* parameters:

2010-09-15 11:02:30    DEBUGSETFAULTEXITSIGNAL=19

2010-09-15 11:02:30   Warning: Debug parameters could impact operation or performance.

2010-09-15 11:02:30   Contact your appropriate support vendor.

2010-09-15 11:02:30   The Console file is /data/notesdata/IBM_TECHNICAL_SUPPORT/console.log

2010-09-15 11:02:30   Console Logging is ENABLED

2010-09-15 11:02:31   Database Server started
2010-09-15 11:02:48   Index update process started:
2010-09-15 11:02:48   Database Replicator started
2010-09-15 11:02:48   Replicator is set to Ignore Database Quotas
2010-09-15 11:02:48   The current OS library path is LIBPATH=/opt/lotus/notes/latest/ibmpow:/opt/lotus/notes/latest/ibmpow/jvm/bin:/opt/lotus/notes/latest/ibmpow/jvm/bin/classic:/opt/lotus/notes/latest/ibmpow/jvm/bin/j9vm:/opt/lotus/notes/latest/ibmpow/jvm/lib/ppc:/opt/lotus/notes/latest/ibmpow/bin:/usr/lib
2010-09-15 11:02:48   OS library path set to LIBPATH=/opt/lotus/notes/latest/ibmpow/ibm-jre/jre/bin:/opt/lotus/notes/latest/ibmpow/ibm-jre/jre/bin/classic:/opt/lotus/notes/latest/ibmpow:/opt/lotus/notes/latest/ibmpow/jvm/bin:/opt/lotus/notes/latest/ibmpow/jvm/bin/classic:/opt/lotus/notes/latest/ibmpow/jvm/bin/j9vm:/opt/lotus/notes/latest/ibmpow/jvm/lib/ppc:/opt/lotus/notes/latest/ibmpow/bin:/usr/lib
2010-09-15 11:02:48   Schedule Manager started
2010-09-15 11:02:48   Admin Process: oamail/xjm is the Administration Server of the Domino Directory.
2010-09-15 11:02:48   Rooms and Resources Manager started
2010-09-15 11:02:48   Verifying Sametime startup status ......
2010-09-15 11:02:48   Calendar Connector started
2010-09-15 11:02:48   DAOSMGR: DAOS is not enabled, nothing to do.
2010-09-15 11:02:48   Administration Process started
2010-09-15 11:02:48   HTTP Server: Using Web Configuration View
2010-09-15 11:02:48   RnRMgr: Informational: Schedule Manager is responsible for the busytime database on this server.
2010-09-15 11:02:48   Agent Manager started
2010-09-15 11:02:48   Rooms and Resources Manager: Informational: Detailed schedule information collection is not enabled via the domain-wide Server Configuration document.
2010-09-15 11:02:48   RnRMgr: Validating schedule database
2010-09-15 11:02:48   SchedMgr: Informational: Schedule Manager is responsible for the busytime database on this server.
2010-09-15 11:02:48   Schedule Manager: Informational: Detailed schedule information collection is not enabled via the domain-wide Server Configuration document.
2010-09-15 11:02:48   SchedMgr: Validating schedule database
2010-09-15 11:02:48   Router: Mail Router started for domain xjm
2010-09-15 11:02:48   Router: Internet SMTP host sametime in domain xjm.com
2010-09-15 11:02:51   JVM: Java Virtual Machine initialized.
2010-09-15 11:02:51   HTTP Server: Java Virtual Machine loaded
2010-09-15 11:02:51   HTTP Server: DSAPI Domino Off-Line Services HTTP extension Loaded successfully
2010-09-15 11:02:51   Servlet engine initialization was successful
2010-09-15 11:02:51   HTTP JVM: com.lotus.sametime.configuration.DominoBootstrapServlet: init
2010-09-15 11:03:11   AMgr: Executive '1' started. Process id '135598'
2010-09-15 11:03:11   RnRMgr: Done validating schedule database
2010-09-15 11:03:11   SchedMgr: Done validating schedule database
2010-09-15 11:03:12   HTTP JVM: com.lotus.sametime.configuration.DominoConfigurationServlet: init
2010-09-15 11:03:24   HTTP JVM: com.lotus.sametime.admin.authentication.AccessControlServlet: init
2010-09-15 11:03:24   HTTP JVM: com.lotus.sametime.admin.DominoAdminXPathRequestServletJAXP: init
2010-09-15 11:03:24   HTTP JVM: com.lotus.sametime.meetingmanagement.remote.servlet.MMAPIServlet: init
2010-09-15 11:03:26   HTTP JVM: com.lotus.sametime.calendar.NotesCalendarServlet: init
2010-09-15 11:03:26   HTTP JVM: com.lotus.sametime.materials.servlets.FileUploadServlet: init
2010-09-15 11:03:26   HTTP JVM: com.lotus.sametime.materials.servlets.RAPFileServlet: init
2010-09-15 11:03:26   HTTP JVM: com.lotus.sametime.statistics.StatisticsServlet: init
2010-09-15 11:03:26   HTTP JVM: com.lotus.sametime.admin.policy.PolicyServlet: init
2010-09-15 11:03:26   HTTP JVM: com.lotus.sametime.admin.namechange.NameChangeServlet: init
2010-09-15 11:03:26   HTTP JVM: com.lotus.sametime.mtk.meeting.MeetingServlet: init
2010-09-15 11:03:27   HTTP JVM: com.lotus.sametime.telephonyservlet.TelephonyServlet: init
2010-09-15 11:03:38   HTTP JVM: com.ibm.sametime.userinfo.servlets.UserInfoServlet: init
2010-09-15 11:03:38   HTTP JVM: com.lotus.sametime.startup.SametimeStartupServlet: init
2010-09-15 11:03:39   XSP Command Manager initialized
2010-09-15 11:03:40   HTTP Server: Started
2010-09-15 11:03:48   Initiating Sametime Startup
2010-09-15 11:03:48   Sametime Server: Starting services
2010-09-15 11:03:49   Sametime Server: Running
2010-09-15 11:04:05   Sametime: Building service start order from dependencies...
2010-09-15 11:04:05   Sametime: Found event server service.
2010-09-15 11:04:05   Sametime: Starting services...
2010-09-15 11:04:05   Sametime: Starting event server service.
2010-09-15 11:04:07   Sametime: Service [Telephony Service] is disabled.
2010-09-15 11:04:07   Sametime: Starting service [Java Services].
2010-09-15 11:04:07   Sametime: Process 237856 created.
2010-09-15 11:04:09   Sametime: Service [Java Services] started successfully.
2010-09-15 11:04:09   Sametime: Starting service [Configuration Bridge].
2010-09-15 11:04:09   Sametime: Process 250298 created.
2010-09-15 11:04:12   Sametime: Service [Configuration Bridge] started successfully.
2010-09-15 11:04:12   Sametime: Starting service [Event Bridge].
2010-09-15 11:04:13   Sametime: Service [Event Bridge] started successfully.
2010-09-15 11:04:13   Sametime: Starting service [Authentication Server].
2010-09-15 11:04:13   Sametime: Process 225414 created.
2010-09-15 11:04:13   Sametime: Meeting server: Process(225414) died! Ending server.
2010-09-15 11:04:44   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:04:44   Closed session for admin/xjm|Databases accessed:     0   Documents read:     0   Documents written:     0
2010-09-15 11:04:44   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:04:45   Closed session for admin/xjm|Databases accessed:     1   Documents read:     0   Documents written:     0
2010-09-15 11:04:45   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:04:45   Closed session for admin/xjm|Databases accessed:     1   Documents read:     0   Documents written:     0
2010-09-15 11:04:45   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:04:45   Closed session for admin/xjm|Databases accessed:     2   Documents read:     0   Documents written:     0
2010-09-15 11:04:45   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:04:59   Closed session for admin/xjm|Databases accessed:     3   Documents read:     0   Documents written:     0
2010-09-15 11:04:59   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:05:08   Closed session for admin/xjm|Databases accessed:     2   Documents read:     0   Documents written:     0
2010-09-15 11:05:08   Opened session for admin/xjm (Release 8.5.1)

> show server
Lotus Domino (r) Server (Release 8.5.1FP4 for UNIX) 2010-09-15 11:05:09
Server name:            sametime/xjm - sametime
Domain name:            xjm
Server directory:       /data/notesdata
Partition:              .data.notesdata
Elapsed time:           00:03:35
Transactions/minute:    Last minute: 0; Last hour: 0; Peak: 0
Peak # of sessions:     1 at 2010-09-15 11:04:43
Transactions: 60        Max. concurrent: 100
ThreadPool Threads:     100 (TCPIP Port)
Availability Index:     100 (state: AVAILABLE)
Mail Tracking:          Not Enabled
Mail Journalling:       Not Enabled
Number of Mailboxes:    1
Pending mail: 0         Dead mail: 0
Waiting Tasks:          0
DAOS:                   Not Enabled
Transactional Logging: Not Enabled
Fault Recovery:         Not Enabled
Activity Logging:       Not Enabled
Server Controller:      Not Enabled
Diagnostic Directory:   /data/notesdata/IBM_TECHNICAL_SUPPORT
Console Logging:        Enabled (1K)
Console Log File:       /data/notesdata/IBM_TECHNICAL_SUPPORT/console.log
DB2 Server:             Not Enabled
2010-09-15 11:05:09   Remote console command issued by admin/xjm: show server

> show config ports
PORTS=TCPIP
2010-09-15 11:05:15   Remote console command issued by admin/xjm: show config ports

> show tasks debug
      Task                 Description
3C1B4:0007 Database Server      Perform console commands
3C1B4:0009 Database Server      Listen for connect requests on TCPIP
3C1B4:000A Database Server      Load Monitor is idle
3C1B4:0029 Database Server      Database Directory Manager Cache Refresher is idle
3C1B4:0048 Database Server      Organization Name Cache Refresher is idle
3C1B4:001B Database Server      Thread pool member on TCPIP
3C1B4:002A Database Server      Log Purge Task is idle
3C1B4:001A Database Server      Thread pool member on TCPIP
3C1B4:0013 Database Server      Thread pool member on TCPIP
3C1B4:002B Database Server      Thread pool member on TCPIP
3C1B4:000C Database Server      Thread pool member on TCPIP
3C1B4:002D Database Server      Thread pool member on TCPIP
3C1B4:002C Database Server      Thread pool member on TCPIP
3C1B4:001C Database Server      Thread pool member on TCPIP
3C1B4:002E Database Server      Thread pool member on TCPIP
3C1B4:002F Database Server      Thread pool member on TCPIP
3C1B4:000D Database Server      Thread pool member on TCPIP
3C1B4:0030 Database Server      Thread pool member on TCPIP
3C1B4:001E Database Server      Thread pool member on TCPIP
3C1B4:0031 Database Server      Thread pool member on TCPIP
3C1B4:000F Database Server      Thread pool member on TCPIP
3C1B4:0032 Database Server      Thread pool member on TCPIP
3C1B4:0014 Database Server      Thread pool member on TCPIP
3C1B4:0033 Database Server      Thread pool member on TCPIP
3C1B4:001F Database Server      Thread pool member on TCPIP
3C1B4:0034 Database Server      Thread pool member on TCPIP
3C1B4:0015 Database Server      Thread pool member on TCPIP
3C1B4:0035 Database Server      Thread pool member on TCPIP
3C1B4:0036 Database Server      Thread pool member on TCPIP
3C1B4:0020 Database Server      Thread pool member on TCPIP
3C1B4:0016 Database Server      Thread pool member on TCPIP
3C1B4:0037 Database Server      Thread pool member on TCPIP
3C1B4:0021 Database Server      Thread pool member on TCPIP
3C1B4:0038 Database Server      Thread pool member on TCPIP
3C1B4:0022 Database Server      Thread pool member on TCPIP
3C1B4:0039 Database Server      Thread pool member on TCPIP
3C1B4:0017 Database Server      Thread pool member on TCPIP
3C1B4:003A Database Server      Thread pool member on TCPIP
3C1B4:0023 Database Server      Thread pool member on TCPIP
3C1B4:003B Database Server      Thread pool member on TCPIP
3C1B4:0018 Database Server      Thread pool member on TCPIP
3C1B4:003C Database Server      Thread pool member on TCPIP
3C1B4:0010 Database Server      Thread pool member on TCPIP
3C1B4:003D Database Server      Thread pool member on TCPIP
3C1B4:0024 Database Server      Thread pool member on TCPIP
3C1B4:003E Database Server      Thread pool member on TCPIP
3C1B4:0011 Database Server      Thread pool member on TCPIP
3C1B4:003F Database Server      Thread pool member on TCPIP
3C1B4:0025 Database Server      Thread pool member on TCPIP
3C1B4:0040 Database Server      Thread pool member on TCPIP
3C1B4:0019 Database Server      Thread pool member on TCPIP
3C1B4:0041 Database Server      Thread pool member on TCPIP
3C1B4:0026 Database Server      Thread pool member on TCPIP
3C1B4:0042 Database Server      Thread pool member on TCPIP
3C1B4:000B Database Server      Thread pool member on TCPIP
3C1B4:0043 Database Server      Thread pool member on TCPIP
3C1B4:0027 Database Server      Thread pool member on TCPIP
3C1B4:0044 Database Server      Thread pool member on TCPIP
3C1B4:0012 Database Server      Thread pool member on TCPIP
3C1B4:0045 Database Server      Thread pool member on TCPIP
3C1B4:0028 Database Server      Thread pool member on TCPIP
3C1B4:0046 Database Server      Thread pool member on TCPIP
3C1B4:000E Database Server      Thread pool member on TCPIP
3C1B4:0047 Database Server      Thread pool member on TCPIP
3C1B4:004A Database Server      Thread pool member on TCPIP
3C1B4:001D Database Server      Thread pool member on TCPIP
3C1B4:004B Database Server      Thread pool member on TCPIP
3C1B4:004C Database Server      Thread pool member on TCPIP
3C1B4:004D Database Server      Thread pool member on TCPIP
3C1B4:004E Database Server      Thread pool member on TCPIP
3C1B4:004F Database Server      Thread pool member on TCPIP
3C1B4:0050 Database Server      Thread pool member on TCPIP
3C1B4:0051 Database Server      Thread pool member on TCPIP
3C1B4:0074 Database Server      Thread pool member on TCPIP
3C1B4:0063 Database Server      Thread pool member on TCPIP
3C1B4:005A Database Server      Thread pool member on TCPIP
3C1B4:0064 Database Server      Thread pool member on TCPIP
3C1B4:005B Database Server      Thread pool member on TCPIP
3C1B4:0056 Database Server      Thread pool member on TCPIP
3C1B4:0065 Database Server      Thread pool member on TCPIP
3C1B4:0066 Database Server      Thread pool member on TCPIP
3C1B4:005C Database Server      Thread pool member on TCPIP
3C1B4:0067 Database Server      Thread pool member on TCPIP
3C1B4:0054 Database Server      Thread pool member on TCPIP
3C1B4:0057 Database Server      Thread pool member on TCPIP
3C1B4:0068 Database Server      Thread pool member on TCPIP
3C1B4:0069 Database Server      Thread pool member on TCPIP
3C1B4:0053 Database Server      Thread pool member on TCPIP
3C1B4:005D Database Server      Thread pool member on TCPIP
3C1B4:006A Database Server      Thread pool member on TCPIP
3C1B4:006B Database Server      Thread pool member on TCPIP
3C1B4:005E Database Server      Thread pool member on TCPIP
3C1B4:006C Database Server      Thread pool member on TCPIP
3C1B4:005F Database Server      Thread pool member on TCPIP
3C1B4:006D Database Server      Thread pool member on TCPIP
3C1B4:0058 Database Server      Thread pool member on TCPIP
3C1B4:0055 Database Server      Thread pool member on TCPIP
3C1B4:006E Database Server      Thread pool member on TCPIP
3C1B4:006F Database Server      Thread pool member on TCPIP
3C1B4:0059 Database Server      Thread pool member on TCPIP
3C1B4:0060 Database Server      Thread pool member on TCPIP
3C1B4:0061 Database Server      Thread pool member on TCPIP
3C1B4:0071 Database Server      Thread pool member on TCPIP
3C1B4:0070 Database Server      Thread pool member on TCPIP
3C1B4:0052 Database Server      Thread pool member on TCPIP
3C1B4:0072 Database Server      Thread pool member on TCPIP
3C1B4:0073 Database Server      Thread pool utility task on TCPIP
3C1B4:0062 Database Server      Remote live console task on TCPIP
3C1B4:0075 Database Server      Idle task
3C1B4:007D Database Server      Idle task
3C1B4:0079 Database Server      Idle task
3C1B4:0084 Database Server      Perform Database Cache maintenance
3C1B4:007E Database Server      Idle task
3C1B4:0077 Database Server      Idle task
3C1B4:007A Database Server      Idle task
3C1B4:007F Database Server      Idle task
3C1B4:0080 Database Server      Idle task
3C1B4:007B Database Server      Idle task
3C1B4:0078 Database Server      Idle task
3C1B4:0081 Database Server      Idle task
3C1B4:0076 Database Server      Idle task
3C1B4:0082 Database Server      Idle task
3C1B4:0083 Database Server      Idle task
3C1B4:007C Database Server      Idle task
3C1B4:0087 Database Server      Platform Stats is idle
3C1B4:0086 Database Server      Shutdown Monitor
3C1B4:0088 Database Server      Server for admin/xjm on TCPIP
360D0:0002 stmeetingserver      Sametime Meeting Server [stmeetingserver]
211AE:0002 Agent Manager        Executive '1': Idle [amgr]
3614A:000C Router               Utility: Idle [router]
3614A:000B Router               MailEvent: Idle [router]
3614A:000A Router               Dispatch: Idle [router]
3614A:0009 Router               Dispatch: Idle [router]
3614A:0008 Router               Sweep: Idle [router]
3614A:0007 Router               Sweep: Idle [router]
3614A:0006 Router               Mailbox: Idle [router]
3216A:0002 Calendar Connector   Idle [calconn]
3A0E0:0002 Sametime Server      Running [staddin]
42120:0002 Rooms and Resources Idle [rnrmgr]
3B05E:0002 Agent Manager        Idle [amgr]
2211A:0002 Admin Process        Idle [adminp]
3519A:0002 Schedule Manager     Idle [sched]
3614A:0002 Router               Main: Idle [router]
2F0C4:0002 HTTP Server          Listen for connect requests on TCP Port:80 [http]
4B0A4:0002 Replicator           Idle [replica]
2A05E:0006 Directory Indexer    Idle [update]
2A05E:0002 Indexer              Idle [update]
3B19E:000F Event Monitor        Idle [event]
2010-09-15 11:05:15   Remote console command issued by admin/xjm: show tasks debug
2010-09-15 11:05:24   Closed session for admin/xjm|Databases accessed:     4   Documents read:     0   Documents written:     0
2010-09-15 11:05:24   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:06:04   Closed session for admin/xjm|Databases accessed:     2   Documents read:     0   Documents written:     0
2010-09-15 11:06:04   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:06:12   Closed session for admin/xjm|Databases accessed:     2   Documents read:     0   Documents written:     0
2010-09-15 11:06:12   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:06:13   Sametime: Service failed to initialize in allowed time
2010-09-15 11:06:13   Sametime: Service [Authentication Server] failed to start.
2010-09-15 11:06:13   Sametime: One or more services failed to start.
2010-09-15 11:06:13   Sametime: Server startup failed. Shutting down...
2010-09-15 11:06:13   Sametime: Stopping services...
2010-09-15 11:06:13   Sametime: Service [Broadcast Controller] is not started.
2010-09-15 11:06:13   Sametime: Service [Broadcast Gateway] is not started.
2010-09-15 11:06:13   Sametime: Service [H.323 MCU] is not started.
2010-09-15 11:06:13   Sametime: Service [Whiteboard Server] is not started.
2010-09-15 11:06:13   Sametime: Service [Activity Provider] is not started.
2010-09-15 11:06:13   Sametime: Service [Interactive Streamed Media Service] is not started.
2010-09-15 11:06:13   Sametime: Service [A/V MMP] is not started.
2010-09-15 11:06:13   Sametime: Service [Calendar Service] is not started.
2010-09-15 11:06:13   Sametime: Service [Capacity Monitor] is not started.
2010-09-15 11:06:13   Sametime: Service [Sametime Links] is not started.
2010-09-15 11:06:13   Sametime: Service [Sametime Policy] is not started.
2010-09-15 11:06:13   Sametime: Service [Sametime Reflector] is not started.
2010-09-15 11:06:13   Sametime: Service [ST Presence Subscriptions] is not started.
2010-09-15 11:06:13   Sametime: Service [ST Presence] is not started.
2010-09-15 11:06:13   Sametime: Service [ST Presence Compatibility] is not started.
2010-09-15 11:06:13   Sametime: Service [ST UserInfo] is not started.
2010-09-15 11:06:13   Sametime: Service [Community Server] is not started.
2010-09-15 11:06:13   Sametime: Service [Material Manager] is not started.
2010-09-15 11:06:13   Sametime: Service [Shared Object Server] is not started.
2010-09-15 11:06:13   Sametime: Service [Statistics Server] is not started.
2010-09-15 11:06:13   Sametime: Service [Logger] is not started.
2010-09-15 11:06:13   Sametime: Service [Authentication Server] is not started.
2010-09-15 11:06:13   Sametime: Stopping service [Event Bridge].
2010-09-15 11:06:13   Sametime: Service [Event Bridge] stopped.
2010-09-15 11:06:13   Sametime: Stopping service [Configuration Bridge].
2010-09-15 11:06:17   Closed session for admin/xjm|Databases accessed:     2   Documents read:     0   Documents written:     0
2010-09-15 11:06:17   Opened session for admin/xjm (Release 8.5.1)
2010-09-15 11:06:19   Sametime: Service [Configuration Bridge] stopped.
2010-09-15 11:06:19   Sametime: Stopping service [Java Services].
2010-09-15 11:06:21   Sametime: Service [Java Services] stopped.
2010-09-15 11:06:21   Sametime: Service [Telephony Service] is not started.
2010-09-15 11:06:21   Sametime: Stopping event server service.
2010-09-15 11:06:23   Sametime: Service stopped.
2010-09-15 11:06:23   Sametime: All services stopped successfully.
2010-09-15 11:06:24   Sametime Meeting Server ended unexpectedly
2010-09-15 11:06:34   Sametime Server: Termination Completed
2010-09-15 11:08:18   Admin Process: Searching Administration Requests database

尝试以下方法解决：

1、核对操作系统环境及系统相关补丁情况——无误

2、核对安装顺序及各个组件启动日志——无误

3、检查db2安装及启动——无误

4、检查was安装及启动——无误

5、sametime管理控制台可以正常进入并查看sametime服务状态，说明sametime的ear包已经成功部署在was上了，进一步检查

6、auth服务和meeting服务启动失败，检查sametime错误日志，log view在此服务启动后并没有运行，查看sametime启动顺序的管理员手册，说服务启动后才启动log，所以log中没有记录。尝试使用set the LogPrintLevel=4 in the meetingserver.ini and restart your server. ——此解决方式无效

7、使用samtime诊断脚本工具stdiagzip.sh生成stdiags_oa_filer_09_15@11_11.zip文件，解压后分析没有发现异常。

8、怀疑是host文件和多网卡导致，尝试屏蔽多网卡，使用一个网卡，依然无效。

9、通过咨询ibm开发实验室sametime人员，export TZ=PST8PDT on the command line, and edit /etc/environment and set the TZ。问题解决。