Usability Engineering techniques introduction(可用性工程（English））

There are various UX techniques , today I will introduce some of UX techniques which include both strengths and weaknesses.

Part1 . About User Research:

               1.Context inquiry

               Context inquiry is to observe user's behavior as User carry out every tasks. and follow up the user.

               The time will last 3-5 days ,normal about 90 minutes sessions.

               Advantages: 1.  The data is very rich;

                                    2. reduce the risk of self-reporting bias;

               Disadvantages: 1. Observer's bias

                                         2. time consuming

                                         3. not practical.

              2. Diary Studies

             Diary studies is about that users normally record events on a particular topic by using paper-diary, voice- recording,photos or mobile phone

              Advantages:  1. rich data;

                                    2.gain deep insight into user's behavior

                                   3.data is contextual.

          Disadvantages: 1. time consuming,     2.Risk of self-reporting bias   3 User not reporting, 4 User not complete the tasks.

         

            3.Interviews:

        Interviews conducted one to one with users;

        lasts about 45-90 minutes;

       normally use open questions to avoid leading or biasing

      and use close questions to zoom in finer details.