Guideline 1.2 - Safety - User Generated Content被拒解决方案

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之前做的一个app因为Guideline 1.2 - Safety - User Generated Content被拒,具体文本为:

Guideline 1.2 - Safety - User Generated Content
Your app enables the display of user-generated content but does not have the proper precautions in place.

Next Steps

To resolve this issue, please revise your app to implement all of the following precautions:

- Require that users agree to terms (EULA) and these terms must make it clear that there is no tolerance for objectionable content or abusive users
- A method for filtering objectionable content
- A mechanism for users to flag objectionable content
- A mechanism for users to block abusive users
- The developer must act on objectionable content reports within 24 hours by removing the content and ejecting the user who provided the offending content

Request a phone call from App Review

At your request, we can arrange for an Apple Representative to call you within the next three to five business days to discuss your App Review issue.

Request a call to discuss your app’s review.

下面重点来了……
我们这个app主要是用户可以发帖,所以猜测被拒是因为缺少举报机制,因此添加举报帖子功能,并将后台审核界面添加在附件中提交,但是还是悲剧,后来申诉苹果打过电话来说是因为缺少用户黑名单功能,主要是为了隔离用户。接到电话后我们增加举报用户,帖子功能,更重要是加入了将用户拉入黑名单功能,拉入黑名单后将不会看到用户发的任何内容包括该用户的主页。
所以给大家的建议是:

1.涉及到用户上传的app,最好还是添加个用户黑名单功能,防止被拒。

2.被拒后不要去猜测被拒原因,而是最快的方式就是上诉然后他们会打电话过来详细说明原因,这样能够尽快的解决问题。
 

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