STOP 0x0000001D or STOP 0x000000A Stop Error Occurs in Ndis.sys

View products that this article applies to.

Article ID
:
818326

Last Review
:
August 29, 2007

Revision
:
3.1

On This Page

SYMPTOMS

CAUSE

RESOLUTION

Service pack information

Hotfix information

STATUS

SYMPTOMS

When you change the IPX frame type for your network connection from Auto Detect to any other IPX frame type, you may receive a "STOP 0x0000001D" or "STOP 0x000000A" Stop error that occurs in Ndis.sys.

Back to the top

CAUSE

This problem may occur if you installed the NWLink IPX/SPX/NetBIOS Compatible Transport protocol on your computer and you are using the Driver Verifier Manager to troubleshoot your Ndis.sys driver's Special Pool feature.

Back to the top

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/) How to obtain the latest Windows XP service pack

Back to the top

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version           Size     File name
   --------------------------------------------------------------
   29-Apr-2003  19:14  5.1.2600.1215     162,816  Ndis.sys
   29-Apr-2003  19:13  5.1.2600.1215      84,864  Nwlnkipx.sys
				

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Back to the top

---

APPLIES TO

•
Microsoft Windows XP Professional

•
Microsoft Windows XP Home Edition

Back to the top

Keywords:

kbautohotfix kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbwinxppresp2fix kbbug KB818326

Back to the top