如果确定系统没有问题(识别其他的设备为USB3)时,可参考如下解决方案,来自https://www.intel.com/content/www/us/en/support/articles/000027498/emerging-technologies/intel-realsense-technology.html
What are you seeing?
The RealSense Viewer or other tool is reporting that the D400 camera is connected to a USB 2.0 port but the camera is actually connected to a USB 3.0. Video appears corrupted.
Environment:
D400 series camera is connected to USB 3 port.
How to fix it:
Possible workarounds:
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Unplug the camera and plug it back in quickly.
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Connect the cable to the camera side first then to the host second.
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Reverse the orientation of the C-type connector to the camera.
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Plug in the camera to other PCs with USB 3 ports and plug it back into the origi