15-2lost luggage

baggage claim行李领取处
counter柜台
checked托运的
carry-on随身行李
fly in坐飞机来

Common travel problems and how to deal with them

常见旅游问题及解决方法

1. Your wallet is stolen.

钱包被盗

Contact the local police immediately and make sure you get a copy of the crime report with the statements you have made. Report any missing cards to your bank as soon as possible.

迅速联系当地警方，确保拿到报案材料副本和个人陈述副本。尽快向银行挂失银行卡。

2. You miss your flight.

错过航班

If it’s your fault that you’ve missed the flight, whether you are charged to change a flight really depends on the airline, but a lot of staff have the power to waive payment.

如果错过航班的原因在你， 改签机票是否要另收费用要看航空公司的具体情况，但是有很多工作人员有权免除费用。

If it’s a missed connection because of a previous flight delay, some airlines may be able to refund your passenger bound taxes if you have to book a different flight.

如果你错过航班是因为上一趟航班延误，你不得不订其他航班的时候，一些航空公司也许会退还航空旅客税。

3. You lose your luggage.

行李丢失

If your baggage hasn’t shown up on the conveyor belt – be patient, then go to the airline’s counter to file a report. They may offer you a bag of essentials and will take your contact details.

如果你的行李没有出现在传送带上，耐心点，去航空公司柜台提交报告。航空公司会给你提供一包生活必需品，并留下你的联系方式。

4. You lose your passport.

护照丢失

Report it lost with the local police, get the reference number and then schedule an emergency appointment with your country’s embassy/consulate in the city you’re visiting.

向当地警方挂失你的护照， 拿到报案号码，然后联系当地本国大使馆或领事馆，办理加急预约。

Source:https://www.skyscanner.net/news/holiday-helpline-10-common-travel-problems-and-how-deal-them