在处理安全漏洞时,有时可能需要延长修复时间。这种情况下,与安全研究人员的沟通变得尤为重要。本文将提供一个延期回应的模板,并分析一个实际案例,以帮助企业更好地处理类似情况。
延期回应模板
英文版
Dear [Researcher's Name],
Thank you for your email and for your understanding regarding our vulnerability remediation efforts. We greatly appreciate your team's cooperation and patience throughout this process.
We have carefully reviewed our development and release schedule. While we plan to complete the development of the security update by [initial date] as initially discussed, we want to ensure the highest levels of stability and security for our users. Therefore, we will need additional time for thorough testing and a phased rollout of the firmware update.
Our current estimate is that we will complete the full deployment of the fix by [new date]. This timeline allows us to conduct comprehensive validation and implement a gradual release strategy to minimize any potential risks.
We kindly ask for your consider