Have you ever sold products on Amazon? How about sold so much within the first week that amazon decided to put your account under review? I have. Plenty of times! It's completely normal for this type of thing to occur, and quite frankly, it's a good thing! Let's move on...
The first question you probably have is: "Why did Amazon put my account under review?"
This is an extremely good question. (Actually, it's the only response you should have.) The answer to this question is that Amazon wants to protect it's buyer's against potential fraud. They don't want some new scam artist visiting their marketplace with stealth information, selling a crap load of products, then skipping out on shipment after withdrawing money. For this skepticism, Amazon deploys certain measures to negate this from happening. Thus, triggering the account review.
Ok, I understand why amazon put my account under review.. so.. now what do I do?
The first step in combating the review process is to submit an appeal. An appeal is what amazon offers to sellers in order to fully understand where their mindset is. In other words, it's a test. When submitting a review, make sure you give a complete, detailed response of where your stock comes from and how you plan on maintaining such a large load of consumers. Amazon wants to see if you're prepared and ready to take on it's extremely large clientele base.
After you have submitted a review to Amazon, you must sit and wait. While you're waiting, you want to make sure all orders are processed effectively and that you don't remove any current listings. Removing all your listings will send Amazon a RED FLAG and they will certainly know something's up with your account.
I've submitted my review, waiting several days and Amazon support has yet to reply to my appeal. What should I do?
The best thing to do in this scenario is to contact Amazon support once more. In this email, you must reiterate how you are extremely excited about the opportunity to sell on Amazon's marketplace and how you find it a great inconvenience you aren't able to sell on an unrestricted account. Amazon will see this email, notice you have waited a few days before sending it and most likely respond with great news. The usual response goes a little something like this:
Dear Amazon Seller,
We have decided to reinstate your selling privileges and allow you to continue utilizing Amazon's marketplace. However, we have placed the monies from all future sales on a 7-day hold. This merely means you will only be able to cash out funds from sales 7 days after confirmed shipment.
We appreciate your business and thank you for choosing Amazon.
Amazon support
If you receive an email such as this one, you're in business. Now, you can gauge the approximate time you'll be able to receive your funds after shipment. And that my friends, is much better than receiving a suspension notice. On the other hand, if you receive an email stating they have reinstated your selling privileges without any restrictions, YOU ARE HOME FREE AS MUCH AS HOME FREE CAN GET!
I have submitted my additional email notice, waited a week, and Amazon support still hasn't responded... What do I do now?
If you haven't received a response in several weeks, Amazon is most likely awaiting feedback from your buyers. The best thing to do in this situation is to contact all your buyers by sending a small notification email requesting feedback. It may look a little like this:
Dear recent customer,
We noticed your shipment recently arrived and are contacting you in regards to the satisfaction level of the product you purchased from us. If you would, please visit the feedback section of the product in question, and leave a small rating and comment. If you have any disputes, or just have a question, do not hesitate to contact us.
Thank you,
Blah Blah Blah Seller
After you send a crap load of these out to your buyers and wait a few days. Contact Amazon again with the updated information. The key aspect of this whole process is to remain cool, calm and collected. Amazon will appreciate this, which in turn, gives you a better chance at receiving an unrestricted account.
And that's about it folks! I hope you have enjoyed this fairly large tutorial on how to combat Amazon's efforts to distract your selling and I certainly hope you're able to use this.
Happy selling and good luck!
转载于:https://www.cnblogs.com/kaixin110/p/3575800.html