5. Installation instructions
=================================================================================
=================================================================================
---------------------------------------------------------------------------------
Updating IP addresses, host names, or passwords
---------------------------------------------------------------------------------
Updating IP addresses, host names, or passwords
---------------------------------------------------------------------------------
The installation program uses the host names and passwords that are stored in
the DE database. If they do not match your environment, the installation cannot
finish.
the DE database. If they do not match your environment, the installation cannot
finish.
If you have changed the IP address, host name, or password of your database
server or other servers, you must make the appropriate changes on the Admin
workstation before installing the fix pack. Use the instructions in the following
technote to make the appropriate changes:
http://www.ibm.com/support/docview.wss?uid=swg21392272
server or other servers, you must make the appropriate changes on the Admin
workstation before installing the fix pack. Use the instructions in the following
technote to make the appropriate changes:
http://www.ibm.com/support/docview.wss?uid=swg21392272
---------------------------------------------------------------------------------
Read this before you start the installation
---------------------------------------------------------------------------------
Read this before you start the installation
---------------------------------------------------------------------------------
In previous Maximo base services installations, you had the option of deploying
the product using a local deployment engine instance. This allowed you to use a
non-administrative user ID to install and manage multiple product deployments
from a single administrative workstation. The instructions for installing a
product on a Windows system using this method included the following high-level
steps:
the product using a local deployment engine instance. This allowed you to use a
non-administrative user ID to install and manage multiple product deployments
from a single administrative workstation. The instructions for installing a
product on a Windows system using this method included the following high-level
steps:
1. Start the installation using a non-administrative user ID.
Using a non-administrative user ID to start the installation
program caused the deployment engine to be deployed as a local
instance. This allowed you to install and maintain several local
deployment engine instances separately.
program caused the deployment engine to be deployed as a local
instance. This allowed you to install and maintain several local
deployment engine instances separately.
2. Quit the installation after the deployment engine instance is created.
3. Add the user ID to the Administrator group. This step was required in order
to allow the product installation program to add entries to the Windows
system registry.
to allow the product installation program to add entries to the Windows
system registry.
4. Restart the installation program and resume the installation.
For Maximo base services 7.1.1.8, there is no longer a requirement
for the user ID to belong to the Administrators group when
performing installs using a local deployment engine instance.
You must remove the user ID from the Administrators group before
you begin the Maximo base services 7.1.1.8 installation. If you
perform an upgrade to an existing deployment using a user ID that
belongs to the Administrators group, the Maximo base services
7.1.1.8 installation fails with the following error message:
for the user ID to belong to the Administrators group when
performing installs using a local deployment engine instance.
You must remove the user ID from the Administrators group before
you begin the Maximo base services 7.1.1.8 installation. If you
perform an upgrade to an existing deployment using a user ID that
belongs to the Administrators group, the Maximo base services
7.1.1.8 installation fails with the following error message:
CTGIN2499E: Maximo base services is not found on the system.
The installation program will now exit.
The installation program will now exit.
At this point, you have installed a global instance of the
deployment engine, which prevents you from deploying multiple
installations from a single administrative workstation.
To recover from this error, complete the following steps:
deployment engine, which prevents you from deploying multiple
installations from a single administrative workstation.
To recover from this error, complete the following steps:
1. Remain logged in as the user belonging to the Administrators group
and run the following commands from a command line:
and run the following commands from a command line:
c:\> %ProgramFiles%\IBM\Common\acsi\setenv.bat
c:\> %ProgramFiles%\IBM\Common\acsi\bin\si_inst -r -f
c:\> %ProgramFiles%\IBM\Common\acsi\bin\si_inst -r -f
This step removes the global instance of the deployment engine.
2. Remove the user ID from the Administrator group.
3. Log out of the system.
4. Log back into the system and restart the Maximo base services fix pack
installer.
installer.
---------------------------------------------------------------------------------
Installing the fix pack
---------------------------------------------------------------------------------
Installing the fix pack
---------------------------------------------------------------------------------
1. Use the supplied 7.1.1.8-TIV-MBS-FP0008.md5 checksum file with an MD5 utility
to confirm the .zip file was not corrupted during the download.
to confirm the .zip file was not corrupted during the download.
2. Extract the file you downloaded (7.1.1.8-TIV-MBS-FP0008.zip) into a
temporary directory on the administrative workstation.
For example, C:\temp
temporary directory on the administrative workstation.
For example, C:\temp
3. On the administrative workstation, launch the base services installation
program by navigating to the temp directory and run
install.exe (for 32-bit Windows systems) or install_win64.exe
(for 64-bit Windows systems).
program by navigating to the temp directory and run
install.exe (for 32-bit Windows systems) or install_win64.exe
(for 64-bit Windows systems).
4. Select a language to display in the installation panels, and click OK.
5. On the Introduction panel, click Next. The fix pack life cycle analysis occurs.
Note The Tivoli Maximo Common PMP remains at version 7.1.1.7
If the fix pack can be installed, click Next, and proceed through the
subsequent panels.
Note If you are updating from 7.1.1.7 to 7.1.1.8, you must select the
"I have reviewed the list..." check box to enable the Next button.
6. If the Deploy Optional Process Manager Content panel is displayed,
choose whether you want to deploy the optional content, and click Next.
Your choice is used for all future installations on the same computer.
Note The Tivoli Maximo Common PMP remains at version 7.1.1.7
If the fix pack can be installed, click Next, and proceed through the
subsequent panels.
Note If you are updating from 7.1.1.7 to 7.1.1.8, you must select the
"I have reviewed the list..." check box to enable the Next button.
6. If the Deploy Optional Process Manager Content panel is displayed,
choose whether you want to deploy the optional content, and click Next.
Your choice is used for all future installations on the same computer.
If you made a choice on this panel in a previous installation,
the panel is not displayed. Instead, the previous choice you made
automatically determines whether the optional content is deployed.
the panel is not displayed. Instead, the previous choice you made
automatically determines whether the optional content is deployed.
7. Optional: On the SMTP Configuration panel, provide the SMTP server
and e-mail address.
and e-mail address.
8. On the Run Configuration Step panel, specify whether you want to run the
configuration step now or later, and whether to deploy the application files
now or later.
configuration step now or later, and whether to deploy the application files
now or later.
9. Review the information and click Next on the summary panels, and click Install.
The base services installation program installs the packages.
The base services installation program installs the packages.
When the installation has completed, you might be prompted to reboot.
If a package failed, a message is displayed for the step that failed.
Review the logs to determine the failure, correct the problems, and restart
the base services installer to continue with the fix pack installation.
Review the logs to determine the failure, correct the problems, and restart
the base services installer to continue with the fix pack installation.
10. If in step 8 you chose to perform the installation configuration manually
or to deploy the application files manually, do the following steps:
or to deploy the application files manually, do the following steps:
a. At a command prompt, change to the <MAM_HOME>\ibm\smp\scripts folder.
b. Install the fix pack components and run the database update scripts
by entering the following command:
by entering the following command:
taskrunner.bat CONTINUE STOPONERROR
c. Build and deploy the maximo.ear file and the maximohelp.ear file.
c. Build and deploy the maximo.ear file and the maximohelp.ear file.
11. If you require additional language support, do the steps described in
"Installing additional languages".
"Installing additional languages".