适合it男的团队活动_在任何IT团队中加速解决问题的5项活动

适合it男的团队活动

Any action that is aimed to solve a problem should identify this particular problem and its causes. Understanding the causes, you'll be able to set priorities and choose alternatives for the best solution, as well as directly implement this solution. The ability to solve internal and external problems timely and make responsible decisions is what managers should learn from the very start of their career. In this article, we’ll identify powerful problem-solving activities and analyze some effective techniques and exercises for teamwork.

旨在解决问题的任何措施都应确定此特定问题及其原因。 了解原因后,您将能够设置优先级并选择最佳解决方案的替代方案,并直接实施此解决方案。 及时解决内部和外部问题并做出负责任的决策的能力是经理从职业生涯开始就应该学习的内容。 在本文中,我们将识别强大的问题解决活动,并分析一些有效的团队合作技巧和练习。

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解决问题的想法 (The idea of problem-solving)

Well-arranged problem-solving strategies have benefited many companies and helped them to eliminate obvious and hidden barriers.

精心安排的问题解决策略使许多公司受益,并帮助他们消除了明显的隐藏的障碍。

There is a systematic approach to problem-solving that includes 5 stages:

有一种系统的解决问题的方法,包括5个阶段:

  1. 找出问题 (Identifying the problem)

    . The right definition of the problem is the first step towards its solving. This important stage directly influences how you try to solve it.

    。 正确定义问题是解决问题的第一步。 这个重要阶段直接影响您尝试解决它的方式。

  2. 定义原因 (Defining the reasons)

    . When the problem is determined, it is time to figure out what causes are. The popular

    。 确定问题后,就该找出原因了。 受欢迎的

    Ishikawa diagram (or fishbone diagram) is often used to determine cause-effect relationships. This effective analysis helps managers to make sure that their decisions are aimed at eliminating the actual causes, rather than the symptoms of the problem.石川图 (或鱼骨图)通常用于确定因果关系。 这种有效的分析有助于管理人员确保其决策旨在消除实际原因,而不是问题的症状。
  3. 产生想法 (Generating ideas)

    . It's about a team's creativity and proposing the best ideas. A brainstorming session or discussions within any team building activity will be a great solution.

    。 这与团队的创造力和提出最佳创意有关。 在任何团队建设活动中进行头脑风暴会议或讨论将是一个不错的解决方案。

  4. 选择最佳解决方案 (Choosing the best solution)

    . This stage is for selecting a single method of solution and the powerful

    。 此阶段用于选择一种单一的解决方法,并且功能强大

    prioritization techniques and frameworks will assist you to get all things done. Even a simple matrix used in Lean Prioritization will help you clearly define what is urgent and what is not. You may visualize it on a piece of paper or utilize any modern online 优先排序技术和框架将帮助您完成所有工作。 即使是精益优先级排序中使用的简单矩阵,也可以帮助您清楚地定义什么是紧急的,什么不是紧急的。 您可以在一张纸上可视化它,也可以使用具有相关功能的任何现代在线product management tool with the relevant feature.产品管理工具
  5. 行动 (Action)

    . Having the relevant solution, you may act. It's better to have a clear action plan and treat it as a mini-project.

    。 有了相关的解决方案,您可以采取行动。 最好有一个明确的行动计划并将其视为一个小型项目。

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This simple five-step framework may certainly improve the effectiveness of your problem-solving skills. This approach with optional changes was used as the basis for many popular methods.

这个简单的五步框架肯定可以提高您解决问题的能力。 这种带有可选更改的方法被用作许多流行方法的基础。

流行的解决问题的方法 (Popular problem-solving methods)

根本原因分析 (Root Сause Analysis)

The Root cause analysis (RCA) approach identifies the main causes of a problem. This method is typically used when something goes wrong.

根本原因分析(RCA)方法可确定问题的主要原因。 出现问题时通常使用此方法。

According to the method, problem-solving and root cause analysis are fundamentally based on 3 questions:

根据该方法,问题解决和根本原因分析基本上基于以下三个问题:

  • What is the problem?

    问题是什么?
  • Why did it happen?

    为什么会发生?
  • What should be done to prevent it from repeated happening?

    应该采取什么措施防止其重复发生?

To apply the RCA method, you have to follow these steps:

要应用RCA方法,您必须遵循以下步骤:

  • Define the problem by its impact on overall goals.

    通过对整体目标的影响来定义问题。
  • Visualize and analyze the problem to reveal causes.

    可视化并分析问题以找出原因。
  • Solve it by choosing the best solution. The effective solution should change the way how people execute processes.

    通过选择最佳解决方案来解决。 有效的解决方案应该改变人们执行流程的方式。

Typically we face the following causes:

通常,我们面临以下原因:

  • Physical causes (material and tangible).

    物理原因(物质的和有形的)。
  • Human causes, when people did something wrong or did not do something that was required.

    人为原因,当人们做错了什么或没有做必要的事情时。
  • Organizational causes connected with the system, processes or policy that people use to make decisions.

    与人们用来制定决策的系统,流程或政策相关的组织原因。

Root Сause Analysis looks at all three types of causes and includes finding hidden flaws and defining specific actions that contributed to the problem.

根本原因分析分析了所有三种类型的原因,包括发现隐藏的缺陷和定义导致问题的具体措施。

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5个为什么的方法 (The method of 5 Whys)

The 5 Whys technique was described by Sakichi Toyoda, a Japanese industrialist, (and the founder of Toyota Industry) in the 1930s.

19世纪30年代,日本实业家Sakichi Toyoda(也是Toyota Industry的创始人)描述了5 Whys技术。

The method is rather simple: when a problem happens, you drill down to its cause by asking «Why?» five times. Then, when the solution becomes apparent, you follow it through to prevent the issue from recurring.

该方法非常简单:当问题发生时,您可以通过询问“为什么?”来深究其原因 五次。 然后,当解决方案变得明显时,您将遵循它以防止问题再次发生。

There is a 6-step flow:

流程分为6个步骤:

  • Team gathering with the group discussion.

    小组聚会与小组讨论。
  • Determining the problem and agreeing with all team members.

    确定问题并与所有团队成员达成共识。
  • The main “Why?” — ask why the problem occurred.

    主要的“为什么?” -问为什么会出现此问题。
  • The rest “Whys” — ask this question 5 times again. Continue until the main problem is found. Actually, there may be more or less questions.

    其余的“为什么”-再次问这个问题5次。 继续直到找到主要问题。 实际上,可能会有更多或更少的问题。
  • Action plan. Discuss the list of measures and actions to avoid a recurrence of the problem in the future.

    行动计划。 讨论避免将来再次发生该问题的措施和措施清单。
  • Analysis. Discuss how effective the measures were, whether they helped to solve the problem or reduce it.

    分析。 讨论这些措施的效果如何,是否有助于解决问题或减少问题。

Move quickly from the answer to the next question. It will allow you to define the overall picture before consciousness comprehends the problem.

从答案快速移至下一个问题。 它可以让您在意识理解问题之前定义整体情况。

有线电视 (CATWOE)

Using powerful problem-solving strategies like CATWOE Analysis can help you improve how you deal with the challenges that you may face in the future.

使用像CATWOE Analysis这样的强大问题解决策略可以帮助您改善应对将来可能面临的挑战的方式。

The acronym stands for:

首字母缩写词代表:

  • Customers

    顾客
  • Actors

    演员们
  • Transformation process

    转型过程
  • World view

    世界观
  • Owners

    拥有者
  • Environmental constraints

    环境限制

You may think that it's just a simple checklist to find solutions to problems. However, this method will be really helpful in identifying problem areas, defining what companies desire, and which solutions can influence the stakeholders.

您可能认为这只是找到问题解决方案的简单清单。 但是,此方法对于确定问题区域,定义公司的需求以及可以影响利益相关者的解决方案确实很有帮助。

Each segment is attended with the following questions:

每个部分都有以下问题:

  1. Who are the customers and how will the problem affect them?

    谁是客户,问题将如何影响他们?
  2. What actors are involved in the problem? Who should be involved to solve this problem?

    这个问题涉及哪些参与者? 谁应该解决这个问题?
  3. What processes are affected by this problem?

    此问题影响哪些流程?
  4. What is the general picture of what is happening?

    所发生情况的一般情况是什么?
  5. Who owns the process and what role will they play in the decision?

    谁拥有流程,他们将在决策中扮演什么角色?
  6. Are there any restrictions that can affect the end result?

    是否有任何可能影响最终结果的限制?

The CATWOE analysis provides comprehensive data about the problem and its elements help to delve into the study of the problem. The method helps to determine the severity of your challenges before involving other team members in the decision.

CATWOE分析提供有关问题的全面数据,其元素有助于深入研究问题。 该方法有助于在让其他团队成员参与决策之前确定挑战的严重性。

All the methods and techniques mentioned require study and deeping into details. If you don't want to deal with them, there are more simple exercises and fun games for team problem solving that can be applied without special preparation.

提到的所有方法和技术都需要研究和深入研究。 如果您不想与他们打交道,则可以使用更多简单的练习和有趣的游戏来解决团队问题,而无需特殊准备即可应用。

解决问题的游戏和有趣的活动 (Problem-solving games and fun activities)

Sometimes a simple and fun decision can be more effective than the most rigorous scientific approach. Nonformal business games may also assist you in problem-solving.

有时,一个简单而有趣的决定可能比最严格的科学方法更有效。 非正规的商务游戏也可以帮助您解决问题。

These fun activities are aimed to develop team communication, delegation, adaptation, mutual assistance, and other useful qualities and skills.

这些有趣的活动旨在发展团队沟通,授权,适应,互助以及其他有用的素质和技能。

They are not suitable for each team as most of them require quite a sufficient level of receptivity from team members, creativity and flexible thinking.

它们并不适合每个团队,因为其中大多数都需要团队成员足够的接受度,创造力和灵活的思维。

Organizing such activities, managers should understand that there will be no winners or losers. Here are a couple of great examples:

组织此类活动时,管理人员应了解不会有赢家或输家。 这里有几个很好的例子:

鸡蛋掉落 (Eggs Drop)

Eggs Drop is a simple game that can improve decision-making skills od particular employees and team collaboration.

Eggs Drop是一款简单的游戏,可以提高特定员工和团队协作的决策能力。

To run the activity, you need a box of eggs, tapes, old newspapers, straws, plastic wrap, balloons, rubber bands, and other office stuff that can be used for manual construction.

要运行该活动,您需要一盒鸡蛋,胶带,旧报纸,吸管,保鲜膜,气球,橡皮筋和其他可用于手动构建的办公用品。

Occupy a free area that you can make messy. Then divide all participants into two groups and give everyone an egg and some of the construction materials.

占用您可能使凌乱的自由区域。 然后将所有参与者分为两组,并给每个人一个鸡蛋和一些建筑材料。

Each team member will have above 20 minutes to create a carrier for eggs with the help of the construction stuff that will protect it from breaking.

每个团队成员将在20分钟以上的时间里借助建筑材料来保护鸡蛋,以防止鸡蛋破裂。

You aim is to drop every carrier off a table or ladder (surprisingly for everyone) and see who’s carrier can protect the egg better. If several eggs survive, keep increasing the height until only one egg is left.

您的目标是将每个承运人从桌子或梯子上放下来(令人惊讶的是,对每个人来说),看看谁的承运人可以更好地保护鸡蛋。 如果有几个鸡蛋存活,请继续增加高度,直到只剩下一个鸡蛋为止。

羊毛网 (Wool networks)

This simple game that requires concentration and clear directions will help to evolve decision-making skills and increase collaboration inside the group.

这个简单的游戏需要专注和明确的方向,将有助于发展决策技巧并增强团队内部的协作。

All you need is to divide your team into the groups of equal numbers. Give each team a ball of yarn and ask to create a web using their yarn.

您需要做的就是将您的团队分成数量相等的小组。 给每个团队一个毛线球,并要求使用他们的毛线创建一个网。

10 minutes will be enough for this objective. Then mix the groups so that every team has a web other than their own.

10分钟就可以达到这个目标。 然后混合各组,以便每个团队都拥有自己的网络。

Each group should choose one person and blindfold him/her. This participant should unwind the web using the verbal instructions of the teammates. The first team that has dismantled the web wins.

每个小组应选择一个人并蒙上眼睛。 参与者应使用队友的口头指示放松网络。 拆除网络的第一支队伍获胜。

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把它们加起来 (To sum it up)

Facing problems is a rule for any company. There is no team escaped challenges during its work.

面对问题是任何公司的准则。 在工作过程中,没有团队能逃脱挑战。

The main idea is to care about problems and take the right decisions. Various scientific methods, gaming techniques, and management tools may rescue teams and help to find successful solutions. Try them all and choose your favorite!

主要思想是关心问题并做出正确的决定。 各种科学方法,游戏技术和管理工具可以拯救团队并帮助找到成功的解决方案。 尝试所有这些,然后选择您喜欢的!

翻译自: https://habr.com/en/company/hygger/blog/465401/

适合it男的团队活动

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