邮箱发件问候语有哪些_如何设置商务语音信箱问候语（带有示例）

邮箱发件问候语有哪些

When you call a business phone number, you are often greeted with an automated voicemail greeting that helps guide you through the phone directory and next steps.

当您拨打公司电话号码时 ，通常会收到自动语音信箱问候，它会指导您完成电话目录和后续步骤。

These voicemail greeting makes your small business look professional, and they can help increase sales as well as boost customer satisfaction.

这些语音邮件问候使您的小型企业看起来很专业，它们可以帮助增加销售并提高客户满意度。

In this article, we will show you how to set up a voicemail greeting for your online store, business, or blog. We’ll also show you the best voicemail greeting examples that you can use as a template.

在本文中，我们将向您展示如何为您的在线商店 ，企业或博客设置语音邮件问候语。 我们还将向您展示可以用作模板的最佳语音邮件问候示例。

为什么语音信箱问候对您的业务很重要？ (Why Voicemail Greeting is Important for Your Business?)

More than 88% of local searches on mobile devices end up in a phone call. Mainly thanks to the nifty click to call buttons that appear in Google local search results.

超过88％的移动设备本地搜索都以电话结束。 主要归功于Google本地搜索结果中显示的漂亮的点击通话按钮 。

For many small businesses, it may not be possible to answer all the calls immediately. Sometimes customers may call after business hours, and you may be busy or have no staff available at that time.

对于许多小型企业，可能无法立即接听所有电话。 有时，客户可能会在下班时间打电话给您，此时您可能很忙或没有工作人员。

This is where your voicemail greeting comes in.

这是您的语音信箱问候的来源。

For many customers, this will be their first contact with your business. Not setting up a voicemail greeting can cause you to lose a customer to your competitor.

对于许多客户而言，这将是他们首次与您的企业联系。 不设置语音邮件问候语可能会导致您将客户丢给竞争对手。

On the other hand, not getting the voicemail greeting right can also have serious consequences. Customers may hang up, not follow through, or simply reach out to your competitors.

另一方面，未正确设置语音邮件问候语也会产生严重的后果。 客户可能会挂断电话，不跟进或只是与竞争对手竞争。

That being said, let’s take a look at how to properly set up voicemail greeting for your online business.

话虽如此，让我们看一下如何为您的在线业务正确设置语音邮件问候语。

设置语音信箱问候语的最佳方法 (The Best Way to Set up a Voicemail Greeting)

Normally, small business owners use a landline or mobile phone number to manage calls. While it may get the job done, they do not allow you to properly manage business calls or set up an effective automated voicemail greeting.

通常，小企业主使用座机或手机号码来管理呼叫。 尽管可以完成工作，但它们不允许您正确管理商务电话或设置有效的自动语音邮件问候语。

The best way to manage business calls is by using a business phone service. A lot of small businesses use a virtual business phone number because it lets them effectively manage business calls without sacrificing their privacy.

管理商务电话的最佳方法是使用商务电话服务。 许多小型企业都使用虚拟企业电话号码，因为它可以使他们在不牺牲隐私的情况下有效地管理商务电话。

Unlike a landline or mobile number, it uses the internet to manage calls. The official term for this technology is called business VoIP phone service (Voice over Internet Protocol).

与固定电话或手机号码不同，它使用互联网来管理电话。 此技术的正式术语称为商务VoIP电话服务 (基于Internet协议的语音)。

Using a business phone service gives you the following advantages over the landline and mobile.

与固定电话和移动电话相比，使用商务电话服务具有以下优点。

• You can set your business hours and record different voice greetings to be played based on the time of the day.
  您可以设置营业时间并根据一天中的时间记录要播放的不同语音问候。
• You can set up auto attendant, add extensions to route the calls, let users leave a voice message, and more.
  您可以设置自动助理，添加分机以路由呼叫，让用户留下语音消息等等。
• It works on your computer, tablet, a desk phone, and even on your mobile phone using apps.
  它可以在您的计算机，平板电脑，台式电话上运行，甚至可以在使用应用程序的手机上运行。
• Multiple users can use the same phone number regardless of their location.
  多个用户可以使用相同的电话号码，而无论他们身在何处。
• You can easily give access to new employees without calling in a technician or buying new equipment.
  您无需联系技术人员或购买新设备，即可轻松授予新员工访问权限。

We recommend using Nextiva because it is the best business phone service provider on the market. They offer a comprehensive set of features with an easy to use web-based admin panel and apps for your phone.

我们建议使用Nextiva，因为它是市场上最好的商务电话服务提供商。 他们提供了一套全面的功能，并具有易于使用的基于Web的管理面板和适用于您手机的应用程序。

We use Nextiva in our business to manage calls for WPBeginner and other Awesome Motive properties.

我们在业务中使用Nextiva来管理对WPBeginner和其他Awesome Motive属性的调用。

If you want a different solution, then take a look at RingCentral. It is another great business phone service. They offer an incredibly feature-rich platform, with lots of tools to manage voice greetings, auto-attendants, voice messages, call transcripts, and more.

如果您想使用其他解决方案，请查看RingCentral 。 这是另一项出色的商务电话服务。 他们提供了一个功能极为丰富的平台，并提供了许多工具来管理语音问候，自动助理，语音消息，通话记录等。

Once you have set up a business phone service, you can set up voice greetings using their easy to follow settings.

设置商务电话服务后，即可使用其易于遵循的设置来设置语音问候。

企业语音问候示例 (Voice Greeting Examples for Businesses)

There are some basic rules that you must follow to create the most effective voicemail greetings.

创建最有效的语音信箱问候必须遵循一些基本规则。

• Avoid cliches like ‘Your call is important to us’ they are overused and don’t feel sincere anymore.
  避免使用诸如“您的电话对我们很重要”之类的陈词滥调，这些陈词滥调过分使用，不再感到真诚。
• Make sure that your voicemail recording sounds friendly and personal.
  确保您的语音信箱录音听起来友好而个性化。
• Try not to sound like you are reading from a script.
  尽量不要听起来像您正在读取脚本。
• If you can, then hire a voice artist to help you record voicemail greetings. You can even find someone on Fiverr.
  如果可以，请雇用语音艺术家来帮助您录制语音邮件问候。 您甚至可以在Fiverr上找到某人。
• Make sure that your voicemail provides important information like business hours and contact information.
  确保您的语音信箱提供重要信息，例如营业时间和联系信息。

Following are some voicemail greeting templates that you can use for your business.

以下是一些可用于企业的语音邮件问候语模板。

Off Hours Voicemail Greeting Examples

下班时间语音信箱问候语示例

This voicemail greeting will be played when customers call you after business hours or during weekends. Make sure that this voicemail greeting informs users about office hours, alternative ways to reach customer service, or store location.

当客户在工作时间或周末致电给您时，将播放此语音邮件问候语。 确保此语音邮件问候语通知用户有关办公时间，联系客户服务的其他方式或商店的位置。

“Hi, you’ve reached [business name]. We are available by phone from [9 am] to [6 pm] [PST] Monday to Friday. You can also use the contact form on our website, [www.example.com] to leave us a message and we’ll get back to you via email. If you’d like us to call you back, then please leave your name and number after along with a short message, and our team will get back to you as soon as possible.”

“嗨，您已经到达[商家名称]。 周一至周五的[PST]从[9 am]到[6 pm]。 您也可以使用我们的网站[www.example.com]上的联系表给我们留言，我们将通过电子邮件与您联系。 如果您希望我们给您回电，请留下您的姓名和电话号码，并附上一条短消息，我们的团队将尽快与您联系。”

“Hi, you’ve reached [business name]. We are currently unable to answer your call. Our office hours are [business hours] Monday to Friday. Our store at [store location] remains open for customers during weekends. You can also contact us via live chat on our website [www.example.com] [24 hours a day 7 days a week]. If this is not urgent, and you’d like us to callback then please leave your name and number after the beep.”

“嗨，您已经到达[商家名称]。 我们目前无法接听您的电话。 我们的办公时间为周一至周五的[营业时间]。 我们位于[商店位置]的商店在周末仍向顾客开放。 您也可以通过我们的网站[www.example.com] [每周7天每天24小时]通过实时聊天与我们联系。 如果这不是紧急情况，并且您希望我们回电，请在提示音后留下您的姓名和电话号码。”

As you can see both examples deliver important information and offer customers alternate ways to contact via live chat or contact form.

如您所见，这两个示例均提供了重要信息，并为客户提供了通过实时聊天或联系表进行联系的其他方式。

Vacation Voicemail Greeting Examples

假期语音信箱问候语示例

These greeting messages can be recorded during the holidays.

这些问候消息可以在假期期间记录。

“Hello, you’ve reached [business name]. Our team is currently out of the office to spend holidays with friends and family. We’ll be back to work on [day and time]. Please leave us your name and number and we will get back to you ASAP. [Happy Holidays (or suitable greeting for that holiday)]”.

“您好，您已经到达[商家名称]。 我们的团队目前不在办公室，与亲朋好友度过假期。 我们将在[日期和时间]恢复工作。 请留下您的姓名和电话号码，我们将尽快与您联系。 [节日快乐(或该节日的合适问候)]”。

“Happy holidays! Our team at [business name] is away until [date]. If you are an existing customer, you can still open a support ticket on our website, we will try to get back to you within the next 24 hours. You can also contact us via live chat or contact form on our website [www.example.com]. If it is not urgent, then you can leave us your name and number after the beep. We will return your call as soon as possible.”

“节日快乐！ 我们位于[商家名称]的团队要到[日期]才离开。 如果您是现有客户，您仍然可以在我们的网站上获取支持票，我们将在接下来的24小时内尝试与您联系。 您也可以通过实时聊天或我们网站[www.example.com]上的联系表与我们联系。 如果不是很紧急，那么您可以在哔声后留下您的姓名和电话号码。 我们将尽快回电。”

“Hi, you have reached [company name]. We are closed for (holiday name) and will get back to work on [date and time]. If you need an urgent response you can email us at (email_address) we will try to answer all emails within 24 hours. You can also leave us a message and we will get back to you after the holidays (Happy New Year / Holiday)”.

“嗨，您已经到达[公司名称]。 我们因(节日名称)关闭，并将在[日期和时间]恢复工作。 如果您需要紧急回复，可以通过(email_address)给我们发送电子邮件，我们将尝试在24小时内答复所有电子邮件。 您也可以给我们留言，假期后(新年快乐/假期)我们将尽快与您联系。”

As you can see these voicemail greetings provide customers as much information as possible. These greetings also ensure that customers know how to get a quicker response using alternate contact methods during the holidays.

如您所见，这些语音邮件问候语为客户提供了尽可能多的信息。 这些问候还可以确保客户知道在假期期间如何使用其他联系方式获得更快的响应。

Away / Busy Voicemail Greeting Examples

忙/闲语音信箱问候语示例

If you are busy, away, or understaffed and cannot answer the customer calls immediately, then you can use these greetings as an example.

如果您忙，不忙或人手不足而无法立即接听客户电话，则可以使用这些问候作为示例。

“Hi, you have reached [business name], we are unable to take your call right now but we would love to call you back ASAP. Please leave us your name and number after the beep.”

“嗨，您已经到达[商家名称]，我们现在无法接听您的电话，但我们希望尽快给您回电。 发出哔声后，请留下您的姓名和电话号码。”

“Hi, we are currently away from the phone. If it isn’t too urgent, then you can email us at (email address). Otherwise please leave your name and number after the beep and we’ll call you back right away.”

“嗨，我们目前不在电话里。 如果不太紧急，您可以通过(电子邮件地址)给我们发送电子邮件。 否则，请在哔哔声后留下您的姓名和电话号码，我们会立即给您回电。”

If you are the only person answering calls, then you can make it a personal voicemail greeting.

如果您是唯一接听电话的人，则可以将其设为个人语音信箱问候。

“Hi, you have reached (Your Name). I am currently unable to answer the phone. You can send me an email to (email address) or you can leave your name and number after the beep and I’ll call you back as soon as possible.”

“嗨，您已经到达(您的姓名)。 我目前无法接听电话。 您可以给我发送电子邮件至(电子邮件地址)，也可以在哔声之后留下您的姓名和电话号码，我会尽快给您回电。”

测试和改善您的语音信箱问候 (Test and Improve Your Voicemail Greetings)

Another great reason to use a professional phone service is that you can track all your calls and view detailed reports about them. For example, this is how Nextiva’s call analytics page looks like.

使用专业电话服务的另一个重要原因是，您可以跟踪所有呼叫并查看有关它们的详细报告。 例如，这就是Nextiva的呼叫分析页面的外观。

You would need to track how many users hear each voicemail greeting and how they responded. Voicemail greetings with a higher score of customers leaving a message are working efficiently.

您将需要跟踪听到每个语音邮件问候语的用户数量以及他们的响应方式。 客户留言较多的语音邮件问候正在有效地工作。

Voicemail messages that are not even heard completely are a failure.

甚至没有完全听到的语音邮件消息都是失败的。

We recommend trying different voicemail greetings to find the perfect balance. Updating your voicemail greeting periodically can also help you fill communication gaps that you didn’t even know existed.

我们建议您尝试不同的语音邮件问候语，以找到最佳的平衡。 定期更新语音邮件问候语还可以帮助您填补您根本不知道的沟通空白。

跟进您的语音信箱留言 (Follow up Your Voicemail Messages)

Now that you have set up balanced, informative, and friendly voicemail greeting, the next step is even more crucial.

既然您已经建立了平衡，信息丰富且友好的语音邮件问候语，那么下一步就变得至关重要。

What happens after a customer leaves you a voice message?

客户给您留言后会发生什么？

If you are using a professional business phone system, then you’ll be easily able to track and respond to those messages.

如果您使用的是专业的商务电话系统，则可以轻松跟踪并回复这些消息。

Make sure that you and your staff are equally well prepared for a quick followup. A prompt callback goes a long way in strengthening business relationships and closing sales.

确保您和您的员工为快速跟进做好充分的准备。 Swift的回叫对于加强业务关系和达成销售大有帮助。

We hope this article helped you learn how to set up voicemail greeting for your online business. You may also want to see our guide on how to create an email newsletter for your business.

我们希望本文能帮助您学习如何为在线业务设置语音邮件问候语。 您可能还希望查看有关如何为您的企业创建电子邮件时事通讯的指南。

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

如果您喜欢这篇文章，请订阅我们的YouTube频道 WordPress视频教程。 您也可以在Twitter和Facebook上找到我们。

翻译自: https://www.wpbeginner.com/wp-tutorials/how-to-setup-a-business-voicemail-greeting-with-examples/

邮箱发件问候语有哪些