Siebel Customer Order Management 7.8 是一套全面的多渠道的商务套件.
它可以基于Customer-Driven Enterprise 模式让企业去管理product, pricing, contract, quote, order.
它通过以下3种商业处理模式改善企业端对端的订单处理流程.
ü Siebel Quote and Order Lifecycle Management,
对于customer and partner这种复杂的内部处理流程是是透明的.
并且让企业通过能够通过 multi-channel和企业信息系统去create, validate, management客户的quote and order,
ü Siebel Product and Catalog Management
使企业通过多种customer channels to define product, create selling rules, publish dynamic product catalog, and enabling product and service 的选择和配置.
ü Siebel Pricing Management
让企业通过所有的business line and sales channel 去plan, administer, execute and enforce pricing policies.