Siebel Customer Order Management 7.8 Overview 1

Siebel Customer Order Management 7.8 是一套全面的多渠道的商务套件.

       它可以基于Customer-Driven Enterprise 模式让企业去管理product, pricing, contract, quote, order.

       它通过以下3种商业处理模式改善企业端对端的订单处理流程.

ü         Siebel Quote and Order Lifecycle Management,

              对于customer and partner这种复杂的内部处理流程是是透明的.

              并且让企业通过能够通过 multi-channel和企业信息系统去create, validate, management客户的quote and order,

ü         Siebel Product and Catalog Management

              使企业通过多种customer channels to define product, create selling rules, publish dynamic product catalog, and enabling product and service 的选择和配置.

ü         Siebel Pricing Management

              让企业通过所有的business line and sales channel 去plan, administer, execute and enforce pricing policies.