Common Expression 2

How to call customer support

1. troubleshooting: a way of finding and solving problems
   Let me help you troubleshoot./ Let’s troubleshoot a few things.
2. to be on hold: to wait on the phone
   How long I have to be on hold?/ I’m sorry, can I put you on hold?
3. Thank you for calling xxx: 感谢您的来电
4. Your call may be monitored or recorded for training purposes.
5. party’s extension: 分机号码
   If you know your party’s extension, please dial it now.
6. How can help you?
7. To test out: to try something
   I already scanned a couple pictures and tried to test out a couple things.
8. Just to confirm: used when you assume something but aren’t sure
   Just to confirm, is your computer plugged in to a power source?
9. same page: two or more people agree on a plan or goal
   After the meeting, we were all on the same page regarding the project timeline.
10. I believe so.
11. Let’s double check: A polite way to say let’s look at it again to be sure
12. Let’s go ahead and.
    Let’s go ahead and try this first.
13. In case it doesn’t work out.
    In case it doesn’t work out, I can always use the warranty.
14. No problem, I’m happy to help.

Daliy Life

1. To go on about: to keep talking, usually for too long
   I could go on about my love for books all day.
2. To scrub out: to make an effort to remove something
   I just want to scrub out all of the bad memories from that year./They were trying to scrub out a lot of German-sounding things.
3. To get ahead of yourself: to act prematurely
   We’re getting ahead of ourselves, let’s slow down.
4. To sign up for: to commit to something
   She didn’t know what she was signing up for.
5. To drill in a point: to really reinforce something
   This will really drill in the point that Dan loves catching critters.
6. To come full circle: to end up in the place you started
   Fashion has come full circle from when I was younger.
7. Right and left: in a quick way
   That company is giving things away for free right and left.
8. Even though: despite the fact that
   Even though that is part of the US, it feels so different.
9. To be tied up in: to have a deep connection
   l have so much time and energy tied up in this project, I don’t want it to fail.
10. A cop out: to avoid something that you should do
    My answer is a bit of a cop out./ My excuse was just a cop out.
11. To set the stage: to describe the setting
    Let me set the stage for what holidays with my family are like.
12. To size someone / something up: to make a judgment
    They’re trying to size each other up.
13. Up until: to happen and then stop
    I played the flute in our high school band up until my senior year.
14. For lack of a better word: not the best word, but it works
    I learned that trees can, for lack of a better word, talk to each other.
15. To cut someone some slack: to treat someone in a less critical way
    Hey, cut me some slack! I’ve been sick all week.
16. A twinge of something: a sudden, short feeling
    I saw a twinge of regret in her eyes when she talked about her cow.

native expression about personal relationship

1. impress sb: 取悦xx
   If a person impresses you, you feel admiration for him.
2. walk on eggshells: be very careful about what you say or do to someone because they are easily upset or offended.
   I don’t need everyone walking on eggshells around me.
3. feel bad: sad, to feel guilty or sorry about something
4. spare my feelings: to be careful not to do or say anything that might upset sb.
   You are lying to spare your dad’s feelings.
5. no sugar-coating: 不要客气
6. for fear of: to avoid the danger of sth happening/ worried about
   for fear of how I’ll react.
7. the drill: procedure (the correct or usual way to do sth) or information
   Cameron gave me the drill. cameron给我说明了情况
8. if you ask me: in my opinion
   If you ask me, the kid is very lucky.
9. You’d be much better off…: If you say that sb would be better off doing sth, you’re advising them to do it or expressing the opinion that it would benefit them to do it.
10. by any chance: possibly; used to ask politely
    By any chance, can I borrow $10? I forgot my wallet.
11. -ish: roughly, not exactly
    It’ll be 10:30 to noon-ish./ This shirt is red-ish.
12. here goes: here! go, I’m doing it!
    I’m going to do this, I’m going to ask her on a date… here goes!
13. I would love to, however…: decline politely
    I would love to, however, I’m going to be working during that time.
14. at some point: talk about a flexible future plan
    But hopefully, we’ll see you at some point next week.
15. What a bummer/bummer: slang term meaning “that’s a shame”
    What a bummer / Bummer that you can’t come to Disneyworld with us.

others

1. You’ve barely said a/two/ten words to me. 你都没怎么理我
2. In case you forgot, you are still living under my proof. 你可别忘了，你还生活在我的屋檐下
3. You wouldn’t have any of this if it weren’t for me.
4. I was a little insecure. 我有点不自信.
5. keep me that way. 让我保持那样
6. Not the word I would use. 我不会那么说
7. I overstepped. 我越界了
8. in some way 在某些方面
9. I have a lot going on. 我有很多事要忙
10. I am a very private person. 我很注重隐私
11. No explanation necessary. 无需多解释
12. It’s not my thing. 我不喜欢… me neither. 我也一样（否定）
13. I could really go for… 我真想… same here. 我也一样（肯定）
14. I’m such a scatterbrain. 我真是健忘
15. juggle sth, sth and sth 同时应付sth、 sth和sth
16. You can’t have it all. 你不可能兼顾所有事
17. I push myself too hard. 我把自己逼太紧了
18. go overboard 冲动消费/反应过度
19. That’s a good deal. 那真的划算。 I got a good deal on the car.
20. I had/got a whole story worked out. 我把编的故事想好了
    You made it up. 你编的吧
21. Tim sold me out. Tim出卖了我
22. I didn’t think the doctor was gonna buy that it just fell out of the socket.
    buy = believe, 多指可能性低的事
    我不认为医生会相信它就这么从插座里掉出来了。
23. lame: 站不住脚的，没有说服力的。This is lame!
24. I take your word for it. 我相信你说的(To believe what someone claims, especially without checking or verifying.)
25. clean: 清白的（没有私藏违禁品）
26. get it cleared up：解决/解释这件事
27. You lied like it’s second nature. 你撒谎都不眨眼的（天性）
28. Our backs are against the wall. 我们没有退路
29. Rachel, sometimes you have to cross a line to do the right thing. Rachel，有时候你必须越界去做正确的事
30. Harvey has really rubbed off on you. Harvey对你影响不小啊
31. it is too difficult to get to the bottom 弄清楚太难了
32. having a reproducible environment is half the battle. 有一个可复制的环境是成功的一半