Thinkpad T系列的爱本,在用了4年之后,突然有一天出现了一个很诡异的问题,如果我把它关机或者休眠之后,然后放一整夜,它就会死机,一直以为是电源或者电池问题,但找了很久发现电脑自带一个紧急重置按钮, 重新启动它的唯一方法是用回形针按下底座上的重置按钮(官网也叫emergency reset)。这种情况几乎从那以后每天都会发生。
[1] Removable battery | [2] Docking-station connector |
[3] Speakers | [4] Keyboard drainage holes |
[5] Emergency-reset hole | [6] Micro-SIM-card slot (available on some models) |
Index | Item | Description |
---|---|---|
[1] | Removable battery | You can use the computer with battery power whenever ac power is unavailable. |
[2] | Docking-station connector | You can connect the computer to a supported docking station to extend the computer capabilities. |
[3] | Speakers | Your computer is equipped with a pair of stereo speakers. |
[4] | Keyboard drainage holes | If you accidentally spill water or drink over the keyboard, the keyboard drainage holes can help drain out liquid from your computer. |
[5] | Emergency-reset hole | If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter. Then, insert a straightened paper clip into the emergency-reset hole to reset the computer. |
[6] | Micro-SIM-card slot (available on some models) | The micro-SIM-card slot is in the battery compartment. If the computer supports the wireless wide area network (WWAN), a micro Subscriber Identification Module (SIM) card might be required to establish connections. |
网上有过一些解决方案:
方案1:电源设置中关闭了睡眠功能,通过关闭休眠模式解决了这个问题(以管理员身份打开命令提示符,输入 powercfg /hibernate off),让它运行了几天后,没有出现任何故障。
但如果我把它关掉一整夜,笔记本早上就会死机,需要按下重置按钮,但我可以把它关掉,然后放一个小时左右,它就可以正常启动,而无需按下重置按钮。
方案2:打电话给联想支持部门,显然这是最近 Windows 更新的一个已知问题。安装了一些与 WLAN 相关的驱动程序的特殊版本,经过长时间的通话后问题解决了。
方案3:手动更新BIOS
另一个案例是X1-carbon也出现类似的情况:
English Community-Lenovo Community
方案4:硬件是否改造过,如果改造过,恢复下或者是否松了,比如内存条是否因为跌撞松动,最好拔掉加装的内存条或者插紧再试下
经过笔者的亲自实验,即使重装系统到win11也无济于事,最后解决方案是:更新的 BIOS 版本 + 内存条恢复