study E1

20100422 Xiaojing Cao/C...hi Marjoleine 6:44:50 PM◄are you tested this URL http://stg.water.corporate.ge.com/salesedge/homepage.do? 6:46:33 PM◄this URL is for UC server , for GEWare server we should test http://stg.gewater.corporate.ge.com/salesedge/homepage.do this link is what we should test 6:46:50 PM◄but now the server is done, so can't access to it 6:46:52 PMMarjoleine Sch...hi Jane 6:47:11 PM◄Well, I was not informed of that, and consequently tested where I always test in QA. 6:47:12 PMXiaojing Cao/C...hi 6:49:19 PMMarjoleine Sch...So, this would mean that UAT has to start all over again? 6:49:53 PMXiaojing Cao/C...yes, I think we have to 6:50:12 PMMarjoleine Sch...what about the final url's in Production - no change there, right? 6:51:05 PMXiaojing Cao/C...all links will be added ge before water gewater 6:51:11 PM◄for GEWare server 6:51:57 PMMarjoleine Sch...WOW! That is not in line with what we heard before! And should be avoided at all costs! We have loads of other sites that link to our documents - all these links would be broken! 6:53:14 PMXiaojing Cao/C...what's that links for 6:53:46 PMMarjoleine Sch...Links to our collateral, such as case studies, fact sheets - everything we have on SalesEdge. 6:54:09 PM◄This is a random link to a fact sheet: http://water.corporate.ge.com/salesedge/documents/Fact%20Sheets_Cust/Americas/English/FS1360EN.pdf 6:54:34 PM◄All these kinds of links would be broken? 6:55:18 PM◄Also, documents we have will include links to other SalesEdge documents - those links will also be broken then. This is a major issue. 6:55:48 PMXiaojing Cao/C...yes 6:56:45 PMMarjoleine Sch...I have also found an email from John Lewis where he writes that it was confirmed with Mohan that "the migration to GEWare will not change the SalesEdge URL" - this email is from September last year. 6:58:43 PMXiaojing Cao/C...oh, I think we will not get the deadline for this 6:59:19 PM◄plan is to get the sign off before next tuesday 7:00:07 PM◄and today can't to test also , because the server is down 7:01:50 PMMarjoleine Sch...Can I suggest that you put all this in an email, and send it to everyone involved? The url change is a major issue, that I feel needs to be discussed with Mary Jane, John, Mohan etc. 7:02:53 PMXiaojing Cao/C...ok, I will send the mail 7:03:00 PMMarjoleine Sch...thanks Jane 7:03:20 PM◄You can mark it urgent... 7:03:26 PMXiaojing Cao/C...ok 7:47:00 PMMarjoleine Sch...Hi Jane 7:47:05 PMXiaojing Cao/C...hi 7:47:37 PMMarjoleine Sch...I have been in touch with John about the url change for production, and he received confirmation from Mohan that that is NOT the case... 7:48:46 PMXiaojing Cao/C...ok, I will send the mail for starting the UAT all over again 7:49:16 PMMarjoleine Sch...yes, just let me know when the (new) QA environment will be available to do so... 7:49:47 PMXiaojing Cao/C...ok, the server is down, other team are doing for that 7:49:57 PMMarjoleine Sch...ok 20100423 Marjoleine Sch...Hi Jane 11:09:57 PM◄Is it OK if I send you my finding of the GEWare testing in QA (in the new environment) on Monday? 11:10:19 PMXiaojing Cao/C...ok 11:12:19 PMMarjoleine Sch...Good, I'll gather all my findings then, as I need to close down now here (end of the day). I'm afraid I have already seen issues with non-English fonts... 20100426 Xiaojing Cao/C...hi Marjoleine 3:55:17 PMMarjoleine Sch...hello Jane 3:55:57 PMXiaojing Cao/C...you can send your test result, for Non-English issue, I am checking 3:56:48 PM◄on Friday, have something to do so didn't reply to you 3:57:00 PMMarjoleine Sch...No problem 10:36:44 PMXiaojing Cao/C...hi Marjoleine, 10:37:12 PM◄can you test no index issue ? I think It have been fixed 10:38:43 PMMarjoleine Sch...ok, but testing that takes an hour (the average time it takes to index new documents)... 10:39:18 PMXiaojing Cao/C...ok, NP, tomorrow you can tell me the test result 10:39:25 PM◄if it is been fixed 10:39:44 PMMarjoleine Sch...I'll let you know later today, no problem! 10:39:51 PMXiaojing Cao/C...ok. 20100427 Xiaojing Cao/C...Hi Marjoleine , can you test again for indexing issue 5:19:38 PM◄? 5:25:36 PMMarjoleine Sch...Hello Jane, yes I'll do that... Any progress with the non-English font issue as well? 5:25:57 PMXiaojing Cao/C...i am checking now.. 5:26:01 PMMarjoleine Sch...ok! 5:26:02 PMXiaojing Cao/C...with Mohan 5:29:32 PMMarjoleine Sch...By the way, did you test at your end first? 5:30:09 PMXiaojing Cao/C...yes, yesterday I test with id 44018 5:30:21 PM◄it can be indexed 5:30:35 PMMarjoleine Sch...good - and that was a customer facing document? 5:30:48 PMXiaojing Cao/C...yes, jirong create it 5:30:54 PMMarjoleine Sch...ok 8:23:58 PMXiaojing Cao/C...hi Marjoleine 8:24:26 PMMarjoleine Sch...hello Jane 8:24:56 PMXiaojing Cao/C...the delete issue for doc id 43928 is the same problem with which I have sent to you before 8:25:14 PM◄Hi Marjoleine (1) For ‘a deleted document still shows up as a search result’, this sometimes happen in QA, QA DB is the latest data from pro DB, but dev fast server remains the old data; sometimes the document path with same document id is different between QA DB and dev fast server. (2) Updated the path for document id 41418 you have tested, can be deleted now. 8:26:06 PMMarjoleine Sch...ok - if you are 100% sure that there is no real issue with deleting documents, either internal or customer facing, then I take your word for it! 8:26:09 PMXiaojing Cao/C...the path is different from fast serser and DB 8:27:28 PM◄yes, you can search another two documents I will check if the documents path is the same, if the same then you can test again 8:27:58 PM◄because i tested a lot of documents and can delete successfully 8:28:09 PMMarjoleine Sch...then that is ok for me Jane! 8:28:51 PMXiaojing Cao/C...ok, I am sure it is no problems 8:29:11 PM◄you can test another two 8:29:32 PMMarjoleine Sch...you mean just test deleting any documents? 8:30:11 PMXiaojing Cao/C...yes, for the deleting issue, you can test another two documents that you can open from web 8:30:29 PMMarjoleine Sch...ok, I can choose which ones, right? 8:30:44 PMXiaojing Cao/C...and you can let me know the id then I will check if fast server is the same path with it 8:30:52 PM◄yes 8:30:59 PMMarjoleine Sch...ok, hang on please 8:31:01 PMXiaojing Cao/C...ok 8:32:38 PMMarjoleine Sch...this one as an internal document: http://stg.gewater.corporate.ge.com/salesedge/documents/Technical%20Information_Int/Americas/English/tip26_ProSweet_Demand_Test.pdf 8:34:08 PM◄And this one as a customer facing one: http://stg.gewater.corporate.ge.com/salesedge/documents/Fact%20Sheets_Cust/Americas/English/FS1114EN.pdf 8:34:13 PMXiaojing Cao/C...ok 1 mins 8:34:33 PM◄do you know what's the document id 8:35:11 PMMarjoleine Sch...the first one is 43019, the second 43512 8:35:14 PMXiaojing Cao/C...ok 8:40:16 PM◄I checked the 2 documents 'path is the same between fast server and DB 8:40:29 PM◄you can test the two documents now 8:40:50 PMMarjoleine Sch...ok 8:55:22 PM◄Jane, both documents seem to be properly deleted, thanks! 8:56:23 PMXiaojing Cao/C...ok, no problem, this issue because the qa db is the latest documents but fast server also remain the same 8:56:46 PMMarjoleine Sch...I see, thanks! 8:56:54 PM 20100429 Xiaojing Cao/C...hi Marjoleine, 4:56:54 PMMarjoleine Sch...Hello Jane 4:57:00 PMXiaojing Cao/C...as checked with jirong about Posting a new document now does make it appear immediately in the "what"s new" section if so indicated, and makes it visible via the filters, BUT does not allow to open it until after indexing has taken place, which can be up to an hour (an error message appears when trying to do so). That is not in line with how things are at present - the documents need to be accessible immediately when visible in the SalesEdge application... This now also applies to edited navigation pages - edits only become visible after the indexing loop. Needs to be addressed...! 5:00:19 PM◄this will happen when in UC server, because what's new section will get the new documents from DB, when posting a new document, in DB will update immediately, but need time to deploy the document to the server(as you said will take 1 hour to index the document), so you can see that document when posting , but cant open it before indexing 5:01:09 PMMarjoleine Sch...It was however not the case before! Only happened after the last indexing fix you put in place... 5:01:37 PM◄I am concerned about this since we had that once as an issue in Production as well, we absolutely do not want this repeated in the live application.? 5:20:11 PMXiaojing Cao/C...ok, I will send a mail to Mohan about this if there is any different between qa and pro 5:20:24 PMMarjoleine Sch...Thanks Jane! 5:20:32 PMXiaojing Cao/C...NP 5:20:39 PMMarjoleine Sch...bye for now then... 5:20:50 PMXiaojing Cao/C...ok, bye 20100430 Xiaojing Cao/C...hi Marjoleine 4:24:18 PMMarjoleine Sch...hello! 4:36:37 PMXiaojing Cao/C...for can't open the document until the index taken place, after the discuss yesterday , I think this exist in the application, do you have any qustion about this? 4:41:02 PMXiaojing Cao/C...sorry my sametime have some issues 4:41:06 PM◄for can't open the document until the index taken place, after the discuss yesterday , I think this exist in the application, do you have any qustion about this? 4:42:33 PMMarjoleine Sch...Since it is not the case in Production, we cannot have it with GEWare either. I'm sorry but it is simply not acceptable for our users to see a document on the application, and then getting an error message trying to open the link, having to wait up till an hour for it to work. 20100504 Xiaojing Cao/C...hi Marjoleine 7:01:45 PM◄the non-English issue has been solved, could you please test that? 7:02:49 PMMarjoleine Sch...Hello Jane, thanks I will test! Am in the middle of something else right now though, so it will be later today... 7:03:08 PMXiaojing Cao/C...ok, NP 7:03:18 PMMarjoleine Sch...I'll keep you posted... 7:03:32 PMXiaojing Cao/C...ok..