通话相关
某任务的通话记录列表
接口:POST v1/task/query_done_task_phones
data
参数 类型 示例 解释 required
task_id string 1bcecc13-e873-4910-913c-d9246a891280 外呼任务的id yes
page int 1 页码 yes
id string b1e91cb9-597cc-a5d25c339a99 通话记录的id no
levels array [[0, 100], [100, 500]] 评分等级对应的评分区间 no
keyword string 18651683344 被叫号码 no
bills array [0, 200] 通话时间(秒) no
rounds array [0, 5] 交互次数 no
tags array [1bcecc13-e873-499c-913c-d9246a898180] 标签的id no
start_at string 2019-05-23 23:59:59 开始时间 no
end_at string 2019-05-23 23:59:59 结束时间 no
返回
{
"data": [{ // 通话记录列表
"tags": [ // 本次通话被打上的子标签列表
{
"id": "ee109a20-6b98-4463-94fe-ea730e2188c7", // 子标签id
"name": "脏话", // 子标签名称
"description": "脏话",
"color": "#2d8cf0", // 子标签颜色
"user_id": "4d99d91c-f5d9-49da-88da-758977cc58a9",
"status": true, // 子标签状态
"created_at": "2020-03-06 21:55:56",
"updated_at": "2020-03-06 21:55:56",
"pivot": { // 子标签 - 母标签 的关联关系记录
"taggable_id": "80599bfe-7027-412f-adec-1f24075219ca",
"tag_id": "ee109a20-6b98-4463-94fe-ea730e2188c7",
"created_at": "2020-03-06 22:32:37",
"updated_at": "2020-03-06 22:32:37"
},
"tag_groups": [ // 此标签属于的母标签
{
"id": "fbe408c5-f77f-49cd-9bd1-85ca0b434bcc",
"user_id": "4d99d91c-f5d9-49da-88da-758977cc58a9",
"name": "无意向",
"created_at": "2020-03-06 21:54:58",
"updated_at": "2020-03-06 21:54:58",
"tag_scene_id": "a13ad9cb-d9be-4498-bfe3-cd32c677f0dd" // 母标签属于的业务场景
}
]
}
],
"tag_groups": [ // 命中的母标签列表
{
"id": "f7eba8dd-3721-4e15-b197-6b0c16639eec",
"user_id": "4d99d91c-f5d9-49da-88da-758977cc58a9",
"name": "有意向",
"created_at": "2020-03-06 21:54:51",
"updated_at": "2020-03-06 21:54:51",
"tag_scene_id": "a13ad9cb-d9be-4498-bfe3-cd32c677f0dd"
},
{
"id": "f7eba8dd-3721-4e15-b197-6b0c16639eec",
"user_id": "4d99d91c-f5d9-49da-88da-758977cc58a9",
"name": "有意向",
"created_at": "2020-03-06 21:54:51",
"updated_at": "2020-03-06 21:54:51",
"tag_scene_id": "a13ad9cb-d9be-4498-bfe3-cd32c677f0dd",
},
{
"id": "fbe408c5-f77f-49cd-9bd1-85ca0b434bcc",
"user_id": "4d99d91c-f5d9-49da-88da-758977cc58a9",
"name": "无意向",
"created_at": "2020-03-06 21:54:58",
"updated_at": "2020-03-06 21:54:58",
"tag_scene_id": "a13ad9cb-d9be-4498-bfe3-cd32c677f0dd"
},
],
"operator_name": "联通", // 运营商
"id": "6d44d2f4-90f9-4621-8c77-e5e70c810623", // 本次通话记录的id
"task_id": "234cdcac-501c-47b5-9c06-47a658f363b8",// 任务id
"group_id": 299, // 话术组id
"callid": "d6a577d4-7180-11e9-80bd-7fed30fcff3f",
"score": 0, // 通话得分
"callee": "18810495721", // 被叫号码
"caller_number": "300708", // 主叫号码
"duration": 60080,
"error_code": 0,
"gender": 1, // 性别
"level_id": "e605e0b0-96b2-4af0-9b78-7cdd5fc6b783",
"calldate": "2019-05-08 19:02:58",
"bill": 31319, // 通话时间ms
"hangupcause": "NORMAL_CLEARING",
"hangupdate": "2019-05-08 19:03:58",
"answerdate": "2019-05-08 19:03:26",
"recordfile": "/mnt/smartivr/recordings/2019-05-08/18810495721.299.19-03-27.d6a577d4-7180-11e9-80bd-7fed30fcff3f.wav", // 全程通话录音在硬盘里的位置
"bridge_callid": null,
"bridge_number": null,
"bridge_calldate": null,
"bridge_answerdate": null,
"hangup_disposition": 1, // 挂断方
"created_at": "2019-05-08 19:03:27",
"updated_at": "2019-05-08 19:03:59",
"rounds": 0, // 通话轮数
"level_name": "D级(无意向)",
"bredge_number": null,
"read_at": "2020-03-06 23:06:46", // 查看时间
"province_id": 3, // 省id
"city_id": 12, // 市id
"operator": 2, // 运营商
"level": { // score对应评分等级
"id": "e605e0b0-96b2-4af0-9b78-7cdd5fc6b783",
"name": "D级",
"alias": "无意向",
"color": "#000"
},
"gender_str": "未知", // 性别
"hangup_disposition_str": "AI", // 挂断方
"city": { // 被叫号码的归属地
id: 12
pid: 3
city: "南京"
area_code: "025"
post_code: "210000"
created_at: "2019-05-09 09:08:45"
updated_at: "2019-05-09 09:08:45"
},
"province": {// 被叫号码的归属地
"id": 3,
"pid": null,
"city": "江苏",
"area_code": "0519",
"post_code": "213000",
"created_at": "2019-05-09 09:08:45",
"updated_at": "2019-05-09 09:08:45"
},
}],
"total": 1, // 总计多少条数据
"last_page": 1 // 总计多少页(每页15条)
}
字段说明 1.评分等级需要自己请求,接口在其他中; 2.标签需要自己请求,接口在其他中;
某任务的电话号码
接口:GET v1/task/number
params
参数 类型 示例 解释 required
task_id string 1bcecc13-e873-4910-913c-d9246a891280 外呼任务的id yes
page int 1 页码 yes
status array [0 ,1] 号码的状态 no
keyword string 18651683344 被叫号码 no
type array [‘lt’, ‘dx’, ‘yd’] 运营商 no
call_history int 1 是否要呼叫记录[不传或者传0为不要] No
status:
0等待呼叫、1呼叫成功、2线路故障、3拒接、4无应答/无人接听、5空号、6关机、7停机、8占线/用户正忙、9呼入限制、10欠费、11黑名单、12呼损