做外贸成单不难！会说话你就赢了！附有效催单话术，get！

做外贸，跟进客户的关键就在于“说话”的技巧。

出色的外贸业务员，往往都是很懂怎么把话说到客户心坎里，让客户自然地跟着走和安排订单！

-

大部分业务员依旧不太会应对客户各种情况，尤其是客户已读不回的情况，又或者是回复了，是来谈价格的。

不要因为那些干巴巴的没有情感的话语，错失了客户的订单。

今天为大家整理了一些给客户下“套”的有效催单话术，赶紧学习起来吧！

一、客户已读不回- 常规跟进

1. Since I haven't heard back from you. I have to assume there might be some issues with our business relationShip.

Please let me know if I can provide some help！

因为一直没收到你回复，我们的业务关系可能存在一些问题。如果我能为此提供任何帮助，请告知我？

2. Can I know what is the reason for not replying to themessage, the price or what you have another supplier?

请问不回复消息的原因是什么，价格或者有其他供应商吗？

3. For so many days no response from you, I would like to follow up on the reason. If it's about the price, I could try to apply for a discount for you.

这么多天没有收到你的回复，我想了解一下原因。如果是因为价格的因素，我可以尝试为你申请折扣。

4. I've attached another proposal for you to review. Please look it over and let us know about your thoughts.

我已附上另一项提案供您审阅，请仔细查看并告诉我们您的想法。

二、价格谈判

1. In fact, the profit of this order is already very low.

事实上这个订单的利润已经非常低了。

2. My offer was based on reasonable profit, not on wild speculations.

我的报价以合理利润为依据，不是漫天要价。

3. Moreover, we've kept the price close to the costs of production.

再说，这已经把价格降到生产费用的边缘了。

4. You'll see that our offer compares favorably with the quotations you can get elsewhere.

你会发现我们的报价比别处要便宜。

5. I'm afraid you won't find another company who will give you a cheaper price than mine.

恐怕您不能从其它公司获得比我们更便宜的报价了。

6. It's not me who determines the price, it's the value and quality of the product.

决定价格的不是我，而是产品价值和品质.

三、针对新客户已读不回的情况

1. For this project, do you have an estimated timeframe?

对于这个项目，您有预计的时间范围吗?

2. If there is any information lacking from our side which may assist your process, please let me know.

如果这边还需要补充什么，请告诉我们。

3. I'm touching base again, because the products were commended would be helpful for you to generate more sales.

我联系您是因为推荐的这些产品，可以帮您赢得更多的銷量。

4. Just a friendly follow up about the advance payment for new order. Raw material costs fluctuate heavily recently. Kindly arrange at your earliest to lock the price.

只是关于新订单预付款的友好跟进，近期原材料成本波动较大，请尽早安排锁定价格。

5.Our inventory is very limited and your order may be canceled if payment is not received within this week.

我们的库存非常有限，如果本周内没有收到货款，可能会取消您的订单。

四、合理催单

1. The Christmas season is coming, shipping space will become very tight, and shipping costs will also fluctuate significantly.  Could you please confirm your order as soon as possible.

圣诞旺季即将到来，艙位会变得很紧张，另外运费也会明显波动，请尽快确认订单。

2. Our Spring Festival holiday is coming soon, and the factory will be on vacation during that time. Kindly confirm your order as soon as possible to avoid delay in delivery.

我们的春节长假即将到来，那段时间工厂都会休假，为了不延误交货请尽快确认订单。

3. The end of the year will be the peak shipping season forour company. If your order is ready, please send it to us inadvance so that we can arrange the production plan in time.

年底将是我们公司的出货旺季。如果您的订单准备好了，请提前发送给我们，以便我们及时安排生产計划。

4. Our products are in high demand and supply is limited, so we recommend that you confirm your order as soon as possible.

我们的产品需求量很大，供应有限，因此建议您尽快确认订单。

更多外贸干货及开发客户的方法，关注微信公众号【千千外贸干货】还有惊喜福利~