员工调度优化

工业工程师R (R for Industrial Engineers)

行动调查 (Operations Research)

Operations Research is a scientific approach for decision making that seeks for the best design and operation of a system, usually under conditions requiring the allocation of scarce or limited resources. The scientific approach for decision making requires the use of one or more mathematical optimization models (i.e. representations of the actual situation) to make the optimum decision.

运筹学是一种决策的科学方法，通常在需要分配稀缺资源或有限资源的条件下，寻求系统的最佳设计和运行。 科学的决策方法要求使用一个或多个数学优化模型(即，实际情况的表示)来做出最佳决策。

员工排班 (Staff Scheduling)

Scheduling consists in the process of arranging, assigning, controlling and optimizing workforce resources (i.e. staff) in a service, production or manufacturing setting. It has a direct significant impact on the productivity of a process and on the organization’s labor costs.

计划包括在服务，生产或制造环境中安排，分配，控制和优化劳动力资源(即员工)的过程。 它直接影响流程的生产率和组织的人工成本。

A higher number of staff than the one required could lead to undesired idle times and lower productivity levels. On the other hand, a lower number of staff than the one required could lead to work overloads and higher risks of not satisfying the demand. For these reasons, finding an optimum number of staff represents no trivial task.

员工人数多于所需人数可能会导致不希望的空闲时间和较低的生产率水平。 另一方面，少于所需人数的人员数量可能导致工作超负荷和无法满足需求的更高风险。 由于这些原因，找到合适的员工数量并不是一件容易的事。

However, staff scheduling tasks can be