PMP学习笔记 14-15章 —— 领英 【Cert Prep: Project management professional（PMP）】

Project procurement management

Project procurement management overview

Procurement = Agreements
Consists of the following types

• Contracts
• Purchase orders
• Memoranda
• Internal service level agreements

Procurements are legal, binding documents.

Two key items to focus on: Buyer and Saller.

Buyer: The owner of the project, a subcontractor, the acquiring organization or the purchaser.

Seller: A contractor, vendor, service provider, or supplier.

Handling Procurements

• Tools to manage procurement
• Changes to contracting processes
• On-site web cameras for projects

Plan Procurement Management

ITTOS

Input

1. Project charter
2. Business case
3. Benefits management plan
4. Scope management plan
5. Quality management plan
6. Resource management plan
7. Scope baseline
8. Milestone list
9. Resource requirements
10. Project team assignments
11. Requirements documentation
12. Requirements traceability matrix
13. Risk register
14. Stakeholder register
15. EEFs
16. OPAs

Tools & Techniques

1. Data analysis
   • Make-or-buy analysis
2. Data gathering
   • Market gathering
3. Source selection analysis
4. Expert judgement
5. Meetings

Output

1. Procurement management plan
2. Procurement strategy
3. Procurement statement of work
4. Bid documents
   • Statement of work
   • Request for information (RFI)
   • Request for proposal (RFP)
   • Request for quotation(RFQ)
5. Source selection criteria
6. Make-or-buy decisions
7. Independent cost estimates
8. Change requests
9. OPAs updates
10. Project documents updates

Conduct Procurements

ITTOS

Input

1. Procurement management plan
2. Procurement documentation
3. Seller proposals
4. Scope management plan
5. Requirements management plan
6. Communications management plan
7. Configuration management plan
8. Risk management plan
9. Cost baseline
10. Project schedule
11. Requirement documentation
12. Risk register
13. Lessons learned register
14. Stakeholder register
15. EEFs
16. OPAs

Tools & Techniques

1. Bidder conferences
   • Clearly conveys work to be done
2. Data analysis
   • Proposal evaluations
3. Expert judgement
4. Advertising
5. Negotiation

Output

1. Selected sellers
2. Agreements
3. Resource calendars
4. Change requests
5. Project management plan updates
6. Project documents updates
7. OPAs updates

Control Procurements

ITTOS

Input

1. Procurement management plan
2. Procurement documentation
3. Requirements management plan
4. Risk management plan
5. Change management plan
6. Schedule baseline
7. Quality reports
8. Risk register
9. Requirements documentation
10. Requirements traceability matrix
11. Agreements
12. Approved change requests
13. Work performance data
14. Assumption log
15. Lessons learned register
16. Milestone list
17. Stakeholder register
18. EEFs
19. OPAs

Tools & Techniques

1. Data analysis
   1. Performance reviews
   2. Earned value analysis
   3. Trend analysis
2. Claims administration
3. Inspection
4. Audits
5. Expert judgement

Output

1. Work performance information
2. Closed procurements
3. Change requests
4. Project management plan updates
5. Project documents updates
6. Procurement documentation updates
7. OPAs updates

Project Stakeholder Management

Project stakeholder management overview

Stakeholder

• Regulators
• Lobby groups
• Environmentalists
• Media

Work with Stakeholders

• Communication
• Engagement
• Happiness

Identify Stakeholders

IMPORTANT!

ITTOS

Input

1. Project charter
2. Business case
3. Benefits management plan
4. Communications management plan
5. Stakeholder engagement plan
6. Issue log
7. Change log
8. Requirements documentation
9. Agreements
10. EEFs
11. OPAs

Tools & Techniques

1. Data gathering
   • Questionnaires and surveys
   • Brainstorming
2. Data analysis
   • Stakeholder analysis
3. Stakeholder mapping
   • Power and interest grid
   • Stakeholder cube
   • Salience model
     
   • Directions of influence
     • Upward to senior management
     • Downward to the team
     • Outward to stakeholders outside the team
     • Sideways to peers
   • Prioritization
   • Expert judgement
   • Meetings

Output

1. Stakeholder register
   Identification, assessment, classification of project stakeholders
2. Change requests
3. Project management plan updates
4. Project documents updates

Plan Stakeholder Engagement’

ITTOS

Input

1. Stakeholder register
2. Agreements
3. Resource management plan
4. Communications management plan
5. Risk management plan
6. Issue log
7. Change log
8. Assumption log
9. Risk register
10. Project schedule
11. EEFs
12. OPAs

Tools & Techniques

1. Data gathering
   • Benchmarking
2. Data analysis
   • Assumption and constraint analysis
   • Root cause analysis
3. Data representation
   • Stakeholder engagement assessment matrix
     
   • Mind mapping
4. Decision making
   • Priorization/ranking
5. Expert judgement
6. Meetings

Output

1. Stakeholder engagement plan

Manage Stakeholder Engagement

ITTOS

Input

1. Communications management plan
2. Stakeholder engagement plan
3. Risk management plan
4. Change log
5. Issue log
6. Change management plan
7. Stakeholder register
8. Lessons learned register
9. EEFs
10. OPAs

Tools & Techniques

1. Communication skills
2. Interpersonal and team skills
   • Conflict management
   • Cultural awareness
   • Political awareness
   • Negotiation
   • Observation and conversation
3. Ground rules
4. Expert judgement
5. Meetings

Output

1. Change requests
2. Project management plan updates
3. Project documents updates

Monitor Stakeholder Engagement

Monitor Stakeholder Engagement: Process of checking on relationships and tailoring strategies for engaging stakeholders by modifying plans.

ITTOS

Input

1. Resource management plan
2. Communications management plan
3. Stakeholder engagement plan
4. Stakeholder register
5. Issue log
6. Work performance data
7. Project communications
8. Risk register
9. Lessons learned register
10. EEFs
11. OPAs

Tools & Techniques

1. Data analysis
   • Alternatives analysis
   • Root cause analysis
   • Stakeholder analysis
2. Decision making
   • Multi-criteria decision making
   • Voting
3. Stakeholder engagement assessment matrix
4. Communication skills
   • Feedback
   • Presentations
5. Interpersonal and team skill
   • Cultural awareness
   • Political awareness
   • Networking
   • Active listening
   • Leadership
6. Meetings

Output

1. Change requests
2. Work performance information
3. Project management plan updates
4. Project documents updates