2、 [单选] 项目经理经常收到关于某项目的变更请求,但他确保变更控制过程适当地应用中。项目经理本应采取什么措施来防止频繁的变更请求?
The project manager often receive requests for changes to a project, but he ensures that the change control process is being applied appropriately. What should the project manager have done to prevent frequent change requests?
- A:确保项目范围获得相关方批准 Ensure the project scope is approved by the stakeholder
- B:在项目开始时定义项目范围 Define the project scope at the beginning of the project
- C:完成责任分配矩阵(RAM) Complete the Responsibility Assignment Matrix (RAM)
- D:更新需求矩阵 Update the requirements matrix
正确答案:A 你的答案:B
解析:解析:PMBOK(6)P150,5.3-定义范围。“确保正妥善应用变更控制过程”,说明整体变更控制流程是起效的。那么问题出在哪里?出在相关方对于项目的期望不确定,所以会频繁的提出变更请求,那么此时要求项目的相关方多想一想、想清楚了再做决定有助于减少类似问题的发生。选项B,不是导致问题的根本原因。选项C,责任分配矩阵通常用于划分活动和资源之间的职责关系。选项D,对需求矩阵的分析包含在了整体变更控制流程,但现在这个流程没有出现问题,排除。
8、 [单选] 项目经理正在启动一个新项目,发起人和主要相关方对该项目具有特定的协议和保密要求。其中一些相关方之前并无相互合作经验,或从事过该项目领域的工作。项目经理应主要使用哪种数据收集技术来定义需求?
The project manager is initiating a new project with specific agreements and confidentiality requirements from the sponsor and key stakeholders. Some of these stakeholders have no previous experience of working with each other or have worked in the project area. What data gathering techniques should the project manager primarily use to define requirements?
- A:访谈 Interviews
- B:头脑风暴 Brainstorming
- C:焦点小组会议 Focus group meetings
- D:标杆对照 Benchmarking
正确答案:A 你的答案:C