开发信模板之失联跟进&样品篇

失联客户篇

1邮件追踪小工具

1、 was my email read

http://www.wasmyemailread.com/

可追踪到邮件是否已读，对方阅读时的地理位置，并且得知邮件被读几次。

2、 who read me

http://whoreadme.com/

可追踪到邮件是否已读，且邮件的附件被下载时，会收到通知。

3、 阅否

http://www.ifread.com/

当客户收到邮件，你会收到已阅回执。不过有时，并不是特别准，有时对方已读，却没收到回执。

4、 https://www.readnotify.com/

注:此类小工具一般会有时效性,超出时间则不可用。

5、 http://www.getnotify.com/

这些追踪服务，都是应用一个原理：

利用一张追踪图片，这张图片可以是看不见的透明图片、你公司的LOGO或你邮件签名图片等等。当你把追踪图片插入到要发送的邮件内容中，收件人一打开你的邮件，邮件里的图片就会发送一个请求到它们服务器，进而给你发送通知。

2客户未看邮件如何跟进

回盘、现报价、样品、PI等发过去一个多星期了，客户那边一点动静也没有,也没有看到客户有任何阅读回执或查看过邮件的记录，这时候我们可以发以下邮件过去提醒客户查看邮件。

1.From:

Send time:

Saturday,October 31,3015 09 53 AM

To:

Subject:

2.Hi Mike,

Could I remind you to check my email dated 3.1st of Oct?

Waiting for your reply soon.

3.Hi Mike,

It's been a time no any news hear from you.How are you recently?

I have sent you a quotation dated 31st of Oct,have you got i?

If so, what's your idea abt it?

If not.could you take few mins to review it as follows?

Your earlier reply will be highly appreciated

客户电话说好的会回复邮件，可是3-4天后还是没有任何消息，可以写封迂回的邮件去催促客户的反馈：

Hi Mike,

I'm sorry to disturb you again.However,disturbed is not my purpose.As you know every company has his or her rules for every sales,and we should feedback the valuable customer's feedback on weekly meeting.So that we could help them better.

My friend,dear Mike,any of your idea abt our silicone now?Or you have any other worries hope you can be frankly let us know?

Waiting for your reply soon.

3客户看了邮件未回复，如何跟进

有时候客户看了邮件隔了1个星期还没有回复,可能原因:A.出差、假期B.对你产品不感兴趣C.邮件没有特别的亮点吸引客户D.不想更换供应商E.报价太高F.付款方式不是想要的G.交期H.需求I.其它:个人或亲人病重等

第一种:直接询问式