【PMP 每日一题】2020.5.9-5.13

【PMP 每日一题】

2020.5.9每日一题：
A project member does not get along with the rest of the team, and the Project manager
constantly receives complaints from other team members. However, the project manager
believes that this member is a top performer and that the issue will not affect the schedule.
A. Ask team members to resolve the issue on their own.
B. Encourage the team member to improve their attitude.
C. Nothing, as it will not affect the schedule.
D. Replace the team member.

• 37、项目组的其中一位项目成员与其他项目成员都不能和睦相处，并且项目经理不断收到其他成员对该成员的投诉。但项目经理认为该成员的工作能力也很好，并且该问题也没有对项目进展造成影响。请问项目经理应该如何解决此问题？
  A 让成员自己解决内部的问题
  B 找该成员谈话，提醒他修正自己的问题
  C 不做任何处理，因为没有影响项目进度
  D 替换掉该成员
• 解析：选B。遇到问题就积极地合作解决问题，AC也不积极。D过于武断，且超出PM的权力。
  也可以按照冲突模型来处理，B是合作解决问题，AC回避，D强迫命令。

2020.5.11每日一题：
A project manager wants to ensure that the customer is kept current on a project’s progress
and performance. What should the project manager do?
A. Create a communications management plan.
B. Apply earned value management (EVM) methodology.
C. Determine the percent complete.
D. Conduct a cost-benefit analysis.

• 38、项目经理希望确保客户能随时获取项目进度和绩效的最新信息。项目经理应该怎么做？
  A 创建沟通管理计划
  B 应用挣值管理（EVM）方法论
  C 确定已完成百分比
  D 进行成本效益分析
• 解析：选A。通过沟通管理计划，了解并明确客户需要的信息的内容、格式、接收频率等。

2020.5.12每日一题：
Six team members are working on a project. Two team members work from remote location
X;four team members and the project manager work at location Y.How many communication
channels are there?
A.8
B.14
C.15
D.21

• 39、六名团队成员为了一个项目工作。其中两名团队成员在远程位置X工作，四名团队成员和项目经理在位置Y工作。总共存在多少个沟通渠道？
  A 8
  B 14
  C 15
  D 21
• 解析：选D。团队成员人数 N=2+4+1=7，N*(N-1)/2=21。

2020.5.13每日一题：
In an international, multi-language project, the project manager receives an email regarding a
client issue that could affect the scope. What should the project manager do?
A. Acknowledge receipt of the message and initiate a change request.
B. Update the scope statement and work breakdown structure (WBS).
C. Send an email outlining an understanding of the issue and request confirmation.
D. Organize a team meeting to discuss the issue.

• 40、在一个国际性多语言中项目，项目经理收到一封可能影响项目范围的客户问题邮件。项目经理应该怎么做？
  A 确认收到该信息并提出变更请求
  B 更新范围说明书和工作分解结构（WBS）
  C 发送一封电子邮件，概述对问题的理解，并请求确认
  D 组织一次团队会议，讨论该问题
• 解析：选C。选项C属于沟通模型中的反馈。也是职业和专业的做法。