作者:张振琦
前篇介绍了API v2 如何调用,本篇以获取工单列表接口为例,介绍如果使用Java调用Udesk的API v2接口。先看一下获取工单列表接口的说明:
注:完整的接口说明请参考Udesk官网开发者中心:https://www.udesk.cn/doc/
简单分析一下这个接口,接口相对地址是/tickets,请求方式是GET,有两个可选参数page和per_page,默认值为 第一页,每页20条记录。
按照前篇的总结,我们开始第一步获取open_api_token,需要发送一个post请求给log_in,并传入超管的邮箱和密码。既然要发请求,就需要准备一个HttpsUtil ,直接提供给大家,该HttpsUtil提供了Udesk API v2 会使用到的全部请求方式。
HttpsUtil.java
package com.udesk.support.common;
import java.io.ByteArrayInputStream;
import java.io.ByteArrayOutputStream;
import java.io.FileInputStream;
import java.io.IOException;
import java.io.InputStream;
import java.io.OutputStream;
import java.net.URL;
import java.security.KeyManagementException;
import java.security.NoSuchAlgorithmException;
import java.security.SecureRandom;
import java.security.cert.CertificateException;
import java.security.cert.X509Certificate;
import javax.net.ssl.HostnameVerifier;
import javax.net.ssl.HttpsURLConnection;
import javax.net.ssl.KeyManager;
import javax.net.ssl.SSLContext;
import javax.net.ssl.SSLSession;
import javax.net.ssl.SSLSocketFactory;
import javax.net.ssl.TrustManager;
import javax.net.ssl.X509TrustManager;
public class HttpsUtil {
private static final class DefaultTrustManager implements X509TrustManager {
@Override
public void checkClientTrusted(X509Certificate[] chain, String authType) throws CertificateException {
}
@Override
public void checkServerTrusted(X509Certificate[] chain, String authType) throws CertificateException {
}
@Override
public X509Certificate[] getAcceptedIssuers() {
return null;
}
}
private static HttpsURLConnection getHttpsURLConnection(String uri, String method,String content_type) throws IOException {
SSLContext ctx = null;
try {
ctx = SSLContext.getInstance("TLS");
ctx.init(new KeyManager[0], new TrustManager[] {
new DefaultTrustManager() }, new SecureRandom());
} catch (KeyManagementException e) {
e.printStackTrace();
} catch (NoSuchAlgorithmException e) {
e.printStackTrace();
}
SSLSocketFactory ssf = ctx.getSocketFactory();
URL url = new URL(uri);
HttpsURLConnection httpsConn = (HttpsURLConnection) url.openConnection();
httpsConn.setSSLSocketFactory(ssf);
httpsConn.setHostnameVerifier(new HostnameVerifier() {
@Override
public boolean verify(String arg0, SSLSession arg1) {
return true;
}
});
httpsConn.setRequestMethod(method);
if(content_type.equals("json"))
httpsConn.setRequestProperty("Content-type", "application/json");
if(content_type.equals("stream"))
httpsConn.setRequestProperty("Content-type", "application/octet-stream");
httpsConn.setDoInput(true);
httpsConn.setDoOutput(true);
return httpsConn;
}
private static byte[] getBytesFromStream(InputStream is) throws IOException {
ByteArrayOutputStream baos = new ByteArrayOutputStream();
byte[] kb = new byte[1024];
int len;
while ((len = is.read(kb)) !=