首先明确两件事情:
第一,客户议价是好事,说明在认真思考采购需求了;
第二,客户不一定真有反对意见,而是习惯性杀价,业务员一定要稳住心态,认清真实情况。
弄清这两点,再来借鉴以下五例话术参考:
competitive advantage products to help you increase your sales.
我们产品性价比高,注意,不是说便宜
In the last 10 years almost of our customers are very happy with our quality , we are sure you will pleased with our products, Let's try with small order , is it ok ? we believe that we can offer you competitive advantage e products to help you increase your sales in local market.
for sure we are not the same.
我们差异化竞争
You should discovered that almost of the Chinese suppliers says we have very high quality , we have very cheap price " that is right ? we know maybe we are not the cheapest price in China , also may be we are not the highest quality in China , but we trust we are your right choice supplier in China for .... Business. please see attachments and you will know more about us.
fully hope we can have along term co-operation with you.
质量保障,长期合作
our company is one of the few suppliers at alibaba.com whom can offer refund money in case of bad quality. we trust you will be happy with our services. would you like to give us a chance to show you more advantages about our company?
we trust both of us will have bright future
双赢意识
. do you know that recently many of Chinese companies break down quality to make more profit?
. do you know that doing business with us is totally different as we trust business must be win-win.
And we never cheat our customers by break down quality or sending them low quality products.
. we trust doing business with us will help you making more profit and making more money.
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